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2,034 Reviews of Lake Ford - Service Center
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June 10, 2021
Caleb took very good care of me. Kept me updated w my car. Very nice people there at your dealership. There was a lsdy there also in the service deot area that was always smiling car. Very nice people there at your dealership. There was a lsdy there also in the service deot area that was always smiling More
by jctotin
Verified CustomerEmployees Worked With
Jessica. I think, Caleb Repinski
June 10, 2021
Was surprised when I went in to find no employees-not even customer facing reps- wearing masks. Really? As though there weren't a pandemic going on. even customer facing reps- wearing masks. Really? As though there weren't a pandemic going on. More
by meyerlauram
Employees Worked With
Craig Prochaska
June 10, 2021
Nice customer waiting area, great service. Took my vehicle in for a recall notice and was told how long it would take and was given a ride home and when vehicle service was complete they called and pi vehicle in for a recall notice and was told how long it would take and was given a ride home and when vehicle service was complete they called and picked me up. Lake Ford is the only place I take my vehicle. More
by Keyman13
Employees Worked With
Caleb Repinski
June 10, 2021
The tech that serviced my truck has no idea how an F-250 works. The tires were rotated but the air pressure is reversed. Front tires are 17 lbs over and rear tires are 7 lbs under. The tech also doesn’t kno works. The tires were rotated but the air pressure is reversed. Front tires are 17 lbs over and rear tires are 7 lbs under. The tech also doesn’t know how the side view mirrors work and physically wrenched open the drivers side mirror instead of hitting the automatic button (passenger side was still folded, thus my evidence of that). I can only guess as to the long term damage that caused. Fortunately they are still operational My truck wasn’t taken into the garage until a half hour after my appointment time and I spent over an hour and a half for a simple oil change and tire rotation from an untrained tech. One star, guys. One star. The service writers are great at their jobs. That I can say is the positive. More
by Doug B
Employees Worked With
Caleb Repinski
June 08, 2021
As usual taken great care of by the team at lake Ford service. Craig always seems to get me taken care of. Would recommend to anyone looking for a service center to take good care of them service. Craig always seems to get me taken care of. Would recommend to anyone looking for a service center to take good care of them More
by Meatcutter2
Employees Worked With
Craig Prochaska
June 04, 2021
I've been dealing with this dealership for 42 years and have never had an issue that wasn't resolved expeditiously and equitably. I'll remain a loyal customer. have never had an issue that wasn't resolved expeditiously and equitably. I'll remain a loyal customer. More
by Bob P.
May 27, 2021
Great service department. Nice sales team and nice facility. We never have any issues when we bring our vehicle for service and it is easy to get appointments. facility. We never have any issues when we bring our vehicle for service and it is easy to get appointments. More
by Jeff G
