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Lake Ford - Service Center

Milwaukee, WI

4.3
2,034 Reviews

2,034 Reviews of Lake Ford - Service Center

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August 23, 2021

They did a good job. They let me know of another issue that needed attention. Because of this I took it back to them for the next repair More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
August 20, 2021

Many Thanks to Mr. Craig Prochaska and Lake Ford service members for taking care of servicing my vehicle in a professional and timely manner, Please keep up the good work. More

by Maher A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
August 20, 2021

Very nice location, fast service and OEM parts and good communication. Technicians with experienced for faster diagnostics. No issues after the work has been completed. More

by lugoja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian, Caleb Repinski
Aug 25, 2021 -

Lake Ford responded

We hope you'll come and see us again soon!

August 19, 2021

I have been taking both of my vehicles here for a couple years now even though I bought them both at different dealerships. Another thing, they are close to my house. More

by Higgs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
August 19, 2021

Great service and affordable! I appreciate the time Brian took to explain what was going on with my vehicle. I would recommend Lake Ford. Thank you! More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Teitelbaum
August 18, 2021

Tired were not rotated like I asked for. Not sure why this always happens when I bring my vehicle in. May have to start taking it elsewhere More

by briantakach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
August 18, 2021

I gave approval for the work to be done, based on the price I was quoted. However when I picked up my car, I was changed $120.00 more. Not sure why, but I was glad to have the work done in a day. More

by RUSS397
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
August 18, 2021

While Lake Ford did a great job repairing my car, I had to bring it back to have additional collision work done. I feel that the body shop should’ve called me to let me know more repair work was needed ra More

by brianklumb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gena Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Ory
August 18, 2021

Very helpful staff. Always can get my car in. Install or fix my vehicle in a timely manner. Always keep me updated. And they always wash my car.😁 More

by moe.ms2238
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
Aug 18, 2021 -

moe.ms2238 responded

Thanks

August 17, 2021

Was pleased to hear frequent updates regarding the repair status. When I texted questions, I got answers. The repair was done in a timely manner. More

by MTRISSEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
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