Back

Lake Ford - Service Center

Milwaukee, WI

4.3
2,034 Reviews

2,034 Reviews of Lake Ford - Service Center

Sort by
February 09, 2022

Service department was courteous and professional took care of concerns, salesperson I bought the vehicle from keeps in contact More

by WHDROADKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Repinski
February 07, 2022

I was referred to this shop for service on my '13 F150 after my usual service shop told me they could not assist me and the charges would likely be astronomical. After speaking with the team at Lake Ford, More

by Peter O.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski, Brian Teitelbaum
February 07, 2022

As for as my experience with lake Ford the staff was friendly, courtesy, it were a great pleasure doing business with them. More

by Mcconnellannie12
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
February 01, 2022

Friendly service and comfortable atmosphere with coffee while you wait. Also, a car wash is included with service. More

by katstamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
January 26, 2022

Service advisor was fine kept me informed on progress, and let me know when it was done. The service on freezing doors was completed. And like all my buddies, fix doesn't fix freezing door problems. I More

by Jeff
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
January 26, 2022

The Service department is terrible from personnel to quality work. The model is shown as only out for customers money. More

by DeeCot3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gena Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Bramel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Van Hecker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessie-service dept mgr / 1 star rating, Brad Ory, Caleb Repinski
Feb 19, 2022 -

Lake Ford responded

Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention.

January 24, 2022

As always great service. I needed a new tire and rim for my 2012 Fusion. They did a great job. More

by kcmclaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
January 24, 2022

The staff at Lake Ford are efficient and courteous. Answer my questions and are helpful with their responses. More

by harmonysalon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Anaya, Caleb Repinski
January 20, 2022

They are great with everything. Answered and assisted me with everything I needed help with. More

by luisqonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gena Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Ory
January 19, 2022

tthey are always friendly and concern about my needs t they are always friendly and concern about my needs professional and helpful nice to do business with. More

by arkinwi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
...
70
...