Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lake Ford - Service Center

Milwaukee, WI

4.3
2,032 Reviews
Call Service Center (414) 281-6100

2,032 Reviews of Lake Ford - Service Center

Sort by
May 19, 2022

Always a good experience. Next day service has always been available. Craig makes it easy and stress free. More

by tim@badgerrailing.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
Report | Print
May 19, 2022

Excellent workmanship! The entire body shop repair process was perfect, loaner car was excellent as well. Many thanks! More

by jensen919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gena Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2022

Have had the car for a little over two years and it has had a lot of issues, none of which are covered under their warranty. More

by scott.plachinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Prochaska
Report | Print
Jun 02, 2022 -

Lake Ford responded

Thank you for your review. I’m sorry to hear you had such a frustrating experience with the warranty.

May 17, 2022

Dent wasn’t repaired very well and I got my truck back with scuff marks on the back right fender. I was told it would be taken care of but we’ll see what happens. More

by logo0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Sardina
Report | Print
Jun 02, 2022 -

Lake Ford responded

Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We hope this was corrected to your satisfaction. We will do better in the future.

May 16, 2022

The staff was pleasant kind keep me posted and my vehicle was taken care of and done on time More

by Dawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t recall the gentleman that took care of me but he was very helpful and informative professional pleasant
Report | Print
May 11, 2022

It’s fine for bigger repair issues, but not worth the cost for routine maintenance. More

by rybackisarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Prochaska
Report | Print
Jun 02, 2022 -

Lake Ford responded

Thank you for your comments and for taking the time to leave a review.

May 11, 2022

Been coming here for years. No issues. Good service. And you get free soda while u wait More

by Wklein421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
Report | Print
May 11, 2022

My inquiry was quickly resolved and staff was very helpful and considerate throughout the whole process. I’ve been to the location before and have made it my primary Ford dealership due to the excelle More

by Jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Mendoza
Report | Print
May 10, 2022

My experiences at Lake Ford have been nothing short of spectacular ..Craig (Service Advisor) has been upfront and honest about situation that's occurred. I will continue to do business with Lake Ford!! More

by soozyq1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
Report | Print
May 09, 2022

Went in for a recall, nothing else, because I was told "nothing else" when I asked if they could listen fir a noise! More

by Memamac2309
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Craig Prochaska
Report | Print
Jun 02, 2022 -

Lake Ford responded

We are sad to hear that you didn’t have the best experience with us. You deserve better. Please reach out to our service manager at your leisure so we can make it right.

1
...
61
62
63
...
204