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Lake Ford - Service Center

Milwaukee, WI

4.3
2,034 Reviews

2,034 Reviews of Lake Ford - Service Center

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July 28, 2022

I will never go anywhere else to have my vehicle serviced. The customer service received at Lake Ford is the best! More

by allaboutkatie10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Teitelbaum
July 28, 2022

Nice newer facility. Convenient location near the freeway. service advisors are prompt and courteous. This dealership also features a body shop More

by Woody Jarvis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gena Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska, Brian Teitelbaum
July 28, 2022

Facility always well kept. People friendly and professional. Every issue with my car taken care of. More

by susanbickel16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
July 28, 2022

Very friendly and clean dealership. I only waited about 45 minutes for my service and they washed my car😀😀😀😀 More

by trescats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2022

Very helpful and friendly service dept and general manager. I came too late to pick up my truck. The service dept had already closed , but the general manager was able to get my keys and invoice. Very More

by krista_kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Strickling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Teitelbaum
July 28, 2022

Customer service is good but service is bad. they fix one thing and it comes out with another problem and they tell you they didn't touch it More

by Saul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessie Schumacher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Lake Ford responded

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

July 27, 2022

The recall service was done just fine, had to wait at least a week to get my truck in. I had one issue that I feel was not resolved and the service writers were professional but I wouldn't describe it as More

by zlisiecki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
July 26, 2022

Deangelo is dishonest and will overcharge $149 per item checked on your vehicle without doing any work, especially if you’re a woman that may not know much about cars. He will take advantage until a you h More

by Ariesbaby85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Deangelo G
Aug 18, 2022 -

Lake Ford responded

I’m so sorry to hear that you are unhappy with the service at our dealership.

July 25, 2022

Very quick and efficent! Got me in and out no problem. I always service here. More

by JPUCEL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
July 25, 2022

I have always depended on for dealerships to do all work on my Ford. Their service staff are courteous and responsible thank you More

by johncastro.4514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska, Brian Teitelbaum
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