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Lake Ford - Service Center

Milwaukee, WI

4.3
2,034 Reviews
Call Service Center (414) 281-6100

2,034 Reviews of Lake Ford - Service Center

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August 08, 2022

Recall was performed. My SUV broke down and almost flipped due to rear toe links recall, the service representative promised me a reimbursement for the tow truck. Only to More

by 1146362
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Teitelbaum
Report | Print
Aug 18, 2022 -

Lake Ford responded

As it may be too late to reconcile, I want you to know that I’ve used your experience within our customer satisfaction process to be sure we don’t make this mistake again. Thank you for sharing so we can do better.

August 08, 2022

Wish that same day service is possible for oil changes. It would be so much more helpful. More

by jsche123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Teitelbaum
Report | Print
August 04, 2022

Great service at a fair price and my advisor Brian is always a great help. More

by Doug B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Teitelbaum
Report | Print
August 01, 2022

We return to Lake Ford because we know we will have excellent service and professionalism and are never disappointed. More

by Joanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska, Brian Teitelbaum
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August 01, 2022

I had a great experience at this dealership, everyone was helpful. I would recommend this place to others. More

by Lmariedoza04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gena Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 01, 2022

The service was great. The associate kept me informed on the status of my car. Very courteous More

by Wankeyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gena Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 01, 2022

Extremely quick and efficient on service, provided a good area in which I could wait and feel refreshed. More

by jhams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Gagliano
Report | Print
July 30, 2022

Good service, always polite, very understanding, professional treatment, prompt service, always goes that extra mile. More

by dawn.noack1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska
Report | Print
July 29, 2022

Good customer service. Easy to get an appointment. The people that work there are nice. More

by nncy_hrdy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska, Brian Teitelbaum
Report | Print
July 29, 2022

Lake Ford mechanic lied me. Not fixed my car abs technical issue(hill start assist not available) More

by Sayed3050
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jim Bramel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska, Brian Teitelbaum
Report | Print
Aug 18, 2022 -

Lake Ford responded

We regret to hear that you had a negative experience with us but would appreciate the chance to turn your experience around. A customer experience manager will be in touch with you directly to help you resolve your issue. Or, feel free to reach our Service Manager directly at 414-281-6100.

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