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Lake Ford - Service Center

Milwaukee, WI

4.3
2,034 Reviews

2,034 Reviews of Lake Ford - Service Center

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September 26, 2022

Excellent service fast dependable experienced help great communication with customer vehicle in very good condition after work done More

by Justin Dillon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska, Brian Teitelbaum
September 26, 2022

The customer service was awesomeo will always choose to get my car work on at this shop thanks for customer service was awesom More

by broomrobert23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2022

Fast, friendly and knowledgeable! Communication was provided along service via phone and text! Would highly recommend. More

by Bmvitsme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Teitelbaum
September 26, 2022

We have used this dealership for servicing our fleet vehicle for many years. Service has always been great. Craig and Jessie are the best. More

by matthew.j.bowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska
September 23, 2022

Prompt work as promised, very helpful and well informed people. Again thank you very much for taking care of my car. More

by Artg752
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gena Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allyson Gritzuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2022

I brought in my vehicle several times to get the engine light turned off. It appears like they fixed it initially but it goes back on days later. They seem to .think that this is ok. More

by Kitty Reed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't recall all the individuals we worked with
Sep 21, 2022 -

Kitty Reed responded

Since after several attempts to fix the engine light I will probably just leave it on now but unfortunately I won't know if something truly ever goes wrong with it that needs attention. This is disappointing.

September 21, 2022

During my last vehicle service appointment, I was told my car was in need of new front tires. My vehicle has only 38,000 miles. I have had all of my routine maintenance performed at Lake Ford. The car do More

by dgustowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2022

Friendly, everyone was polite, short wait time and quick service. They were very professional. Very clean waiting area. More

by Imadcampers2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2022

The service at Lake Ford was quick, professional and transparent. They told us what to expect, when to expect it and kept their vs word. In addition, they were very personable and a pleasure to work wit More

by Paula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2022

My experience was seamless. I received great communication while my vehicle was in for service. Service staff were friendly. More

by ievistonjahnke
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Teitelbaum
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