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Lake Ford - Service Center

Milwaukee, WI

4.3
2,039 Reviews

2,039 Reviews of Lake Ford - Service Center

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November 14, 2022

Excellent service. Top notch treatment from the service writer to the service technicians working on my vehicle. More

by jkluz210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
November 14, 2022

Great customer service. Did what they had to do to fix what was wrong with my truck More

by jjlspiel9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Teitelbaum
November 14, 2022

I wasn't happy at first when one of your tech before he knew mileage on vehicle referring me to dodge ram dealer. Otherwise Micah was great assistant in helping me all other questions More

by MLBOIVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2022

They have Good service ever. They have my all trust to work on my car More

by Anas Alsiyami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Baumann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gena Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2022

Craig Prochaska is always very prompt, helpful, and knowledgeable, he has a great team. Always a satisfactory experience. More

by mocon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
November 10, 2022

Was happy with how quickly I could have my problem dealt with. The only complaint was that service dept did not put the spare away. They just threw it in the back for me to deal with More

by ladylau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2022

Friendly knowledgeable staff. Always explain everything very clear and concise. Gorgeous building and great people. Best dealership in the city!! More

by CJANKO51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2022

This dealership provides adequate service for Ford cars. The service advisors are adequate, bit do not seem friendly or particularly knowledgeable about the cars. The service notice I received from my most More

by roger.retzlaff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska, Jim Stabl
November 02, 2022

Went to lake ford for faulty window issue. They ordered the part and scheduled me for the part replacement and am open recall. Bringing the vehicle in next appointment, they did the recall bu More

by blancoblanca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cannot recall
November 01, 2022

Very nice and clean dealership with plenty of employees willing to help with any questions More

by garrettbong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.J. Pucel
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