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Lake Ford - Service Center

Milwaukee, WI

4.3
2,039 Reviews
Call Service Center (414) 281-6100

2,039 Reviews of Lake Ford - Service Center

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November 28, 2022

Jessie was great at working out a deal that was agreeable to both of us. More

by jncman56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Edwards
3.0
This rating includes all reviews, with more weight given to recent reviews.
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November 25, 2022

Got me in right away and were less $$ than other dealers, I would highly recommend them! More

by Jmacejkovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 24, 2022

First ford truck owner everything at this dealership is top notch from the salesmen to finance to service! More

by rebarepinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska, AJ Chandler, Daniel Garcia
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November 24, 2022

There was an inconvenience the day of my car repair and they were still able to fix the issue that same day. More

by Laura Coria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
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November 24, 2022

Service department was very busy. They took my vehicle in on time and got the service done quickly. I love the option to pay with a link sent to my phone... More

by safers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska, Brian Teitelbaum, Jim Stabl
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November 21, 2022

Friendly, helpful service employees. Nice atmosphere. Thankyou! I am glad I changed to Lake Ford instead of Hiller More

by Bobbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gena Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 18, 2022

Excellent customer service by the service department. i do recommend this place for service and i will visit again More

by No2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Stabl
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November 18, 2022

Awesome service not hard to get someone on the phone. I like the shuttle service they picked me up from work and too me to pick up my car. More

by almaluzgonzalez1970@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
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November 16, 2022

I told the person that checked me in I needed air in my tires and I needed wind shield wiper fluid. He said that will be taken care of and when I got back to my car none of it was done. My gage lights were More

by lindadevine80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micah Edwards
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2022 -

Lake Ford responded

Thank you for bringing this situation to our attention so we can do better. I'm very sorry to hear about your experience.

November 16, 2022

Took way to long for a oil change and tire Rotation over 2 hours long More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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