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Lake Ford - Service Center

Milwaukee, WI

4.3
2,039 Reviews

2,039 Reviews of Lake Ford - Service Center

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December 02, 2022

Everything was fine. The tires were not rotated because they didn’t have the necessary equipment to get the lug nuts off. It was on my invoice, but I was told it wasn’t d More

by RitaSimSan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
December 02, 2022

I took my truck there to get mykey setting reset, And it came out with the remote starter not working I went back and they said they had nothing to do with that so I’m very very upset! More

by Cedez0178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Teitelbaum
Dec 19, 2022 -

Lake Ford responded

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

December 02, 2022

I’m a new customer and am very happy with everything: the staffing, the ease of contacting the dealership, professionalism, courtesy, cleanliness and decor. It’s like going back in a time machine to when the More

by Ednovak
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska
December 02, 2022

Service was AWESOME! There was constant communication between my advisor and me. My car came back fully repaired and drives better than ever plus was cleaned after! More

by marcusr827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Stabl
December 01, 2022

Oily finger prints all over my door…didn’t reset my oil life indicator…not happy More

by Wisconsin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change person
November 29, 2022

Excellent service department, the best I’ve ever experienced. Jim the service coordinator was great to deal with. More

by bobtidmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2022

They repaired a recall on my Ford Edge within the time they promised. They also returned my car to me cleaned inside and out. I will definitely return there for future repairs and highly recommend Lake Fo More

by Fiestyfloater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska, Brian Teitelbaum, Jim Stabl
November 28, 2022

Still awaiting the paperwork re: work performed on the recall. Unable to obtain a paper copy at the time of the recall - was advised it would be emailed. More

by ms.mocky1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Teitelbaum
November 28, 2022

Got to problem quickly, expensive though, but happy with work. Car all good, good service More

by hallawt2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
November 28, 2022

We were treated as well as could be. The accommodations were excellent and the complimentary wet bar was the cherry on top. More

by bigarmsmn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Teitelbaum
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