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2,036 Reviews of Lake Ford - Service Center
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February 20, 2019
Braeger Ford Service The Braeger Ford service department is exceptional. The service team members are always professional and the department is always clean very relaxed. The Braeger Ford service department is exceptional. The service team members are always professional and the department is always clean very relaxed. Chad Sandman is my go to service advisor. He does a great job of communicating the details of the work to be performed, what the expected turn around time will be, and keeping the customer informed with follow up calls with updates. More
by Jason A Biggs
Verified CustomerEmployees Worked With
Chad Sandman
February 19, 2019
Always timely and very helpful Jim is awesome. Every time I call Jim he is so very helpful. When he us not there the rest of the staff join in to assist. Quite team effort. Jim is a Jim is awesome. Every time I call Jim he is so very helpful. When he us not there the rest of the staff join in to assist. Quite team effort. Jim is always very clear in his communication about prices and service options and time involved. More
by Gary George
Employees Worked With
February 15, 2019
Recall work Easy experience all around. Finished earlier than expected. I just wish they had more than one courtesy shuttle because the wait was quite long for pi Easy experience all around. Finished earlier than expected. I just wish they had more than one courtesy shuttle because the wait was quite long for pickup. More
by leeostrowski
Employees Worked With
Chad Sandman, Craig Prochaska
February 15, 2019
Great service definitely recommend Craig prochaska up front honest goes above and beyond to make sure your taken care of as far as the techs go Ryan Bohlman is Fant definitely recommend Craig prochaska up front honest goes above and beyond to make sure your taken care of as far as the techs go Ryan Bohlman is Fantastic and Highly recommend him for Tech of the year thanks Again More
by Ford service
Employees Worked With
Ryan Bohlman, Craig Prochaska
February 11, 2019
Great business Love how my was clean and fixed and they give a rental car so I could get back and forth to work but missed my car the entire time but a bunch of grea Love how my was clean and fixed and they give a rental car so I could get back and forth to work but missed my car the entire time but a bunch of great people by explaining from being to end More
by Evelyn
Employees Worked With
Brad Ory
February 09, 2019
Vehicle maintanence and cleaning Caleb was amazing. Had a warranty issue on our 2014 edge and he took care of everything. He also let us know about some scheduled maintenance we shoul Caleb was amazing. Had a warranty issue on our 2014 edge and he took care of everything. He also let us know about some scheduled maintenance we should have done so we got that done as well. Car runs drives and looks amazing. Very impressed with how clean the car was. I will say it was expensive compared to small shops but the customer service was exceptional. More
by Nbruner0820
Employees Worked With
Caleb Repinski
February 07, 2019
Great service!!! Great service. Got me in and out fast. This was my first service appointment with my new Escape. I look forward to dealing with Braeger Ford in the fu Great service. Got me in and out fast. This was my first service appointment with my new Escape. I look forward to dealing with Braeger Ford in the future. More
by arnold529
Employees Worked With
Caleb Repinski
February 06, 2019
Very nice staff Everyone was very friendly and helpful. They alerted me they were a bit behind because of the cold but I still got my truck back the next morning Everyone was very friendly and helpful. They alerted me they were a bit behind because of the cold but I still got my truck back the next morning More
by Jzimmer85
Employees Worked With
Craig Prochaska, Ebby Bobadilla, Caleb Repinski
February 06, 2019
Recall I had a recall on my vehicle I came in they said it would be about an hour which it was they fix the issue and I was on my way I had a recall on my vehicle I came in they said it would be about an hour which it was they fix the issue and I was on my way More
by Maryis#2
Employees Worked With
Chad Sandman
February 05, 2019
Warrenty Work - Paint Protection I was contacted to get my paint protection applied. I asked for help from Rudy and he was able to schedule an appointment and a ride to work. Sabrina I was contacted to get my paint protection applied. I asked for help from Rudy and he was able to schedule an appointment and a ride to work. Sabrina was there to help me and contacted me when the work was complete. More
by Robert
Employees Worked With
Rudy Johnson, Sabrina Thompson
