Lake Ford - Service Center

Great job by all involved Was pleased with expedient service. Performed oil change, replaced tires and balanced...all in great time. Staff was personable and very friendly. Was pleased with expedient service. Performed oil change, replaced tires and balanced...all in great time. Staff was personable and very friendly. Would recommend to anybody. More

Oil change Chad is a really good rep. In the voicemail he left me initially I was offered a comp oil change, I ended up paying for the service, but that's fine. Chad is a really good rep. In the voicemail he left me initially I was offered a comp oil change, I ended up paying for the service, but that's fine. My car is making a buzzing sound, the techs THINK it's the wheel bearing. I have to look into it more More

Quick oil change and rotation Great service my only issue is they never give my vehicle a wash which is advertised as included with any service my truck has been there 3 times this Great service my only issue is they never give my vehicle a wash which is advertised as included with any service my truck has been there 3 times this year and didn’t get one wash yet More

Unhappy Horrible customer service with particular Rep, no follow up, he was impatient and my vehicle had to be returned back to service due to malfunctioning Horrible customer service with particular Rep, no follow up, he was impatient and my vehicle had to be returned back to service due to malfunctioning More

Service Excellence Chad took all the time to make sure that we were completely informed for all the service requirements for both of our vehicles. Well done! Chad took all the time to make sure that we were completely informed for all the service requirements for both of our vehicles. Well done! More

oil change/multipoint Jessie Schumacher and her service advisor team make everything smooth as possible in and out even when stopping in without a appointment ! Going back Jessie Schumacher and her service advisor team make everything smooth as possible in and out even when stopping in without a appointment ! Going back several years ago I used to deal with Ewald Ford in Cudahy but there customer support went down hill with my Focus. For the past 6 years I have been with Braeger Ford with the 2 vehicles I have owned and the sales and service teams have been awesome to deal with! Because of them I have maintained a Ford loyal. Please pass this on to the general manger at Braeger to share with the staff ! More

Fast and friendly. The service I received was friendly and courteous. Chad Sandman always treats me with respect. Whenever I had to return for any reason, he was quick t The service I received was friendly and courteous. Chad Sandman always treats me with respect. Whenever I had to return for any reason, he was quick to address the problem. More

Good service. Work done quickly. Price was as quoted. I was very pleased with the service, work and price. I was also able to get an appointment very quickly. Everything was done well. Waiting area is n I was very pleased with the service, work and price. I was also able to get an appointment very quickly. Everything was done well. Waiting area is nice. More

Quick Service rep was ready when I arrived and the shop finished quickly since I had appointments I was needed to get to. Happy with the car wash even if it Service rep was ready when I arrived and the shop finished quickly since I had appointments I was needed to get to. Happy with the car wash even if it was cold. More

Oil change Great customer service and my truck was done at time that was given when dropped off. Just one minor little thing when I use to take my old truck to G Great customer service and my truck was done at time that was given when dropped off. Just one minor little thing when I use to take my old truck to Gordie Boucher, they always washed my truck when they did an oil change, at Braeger they didn’t offer one. More