Lake Ford - Service Center

No issues. Job was completed. Performed work as expected. Friendly and courteous staff. Job was completed about 20 minutes early. Only issue was that the TV was blaring with “The V Performed work as expected. Friendly and courteous staff. Job was completed about 20 minutes early. Only issue was that the TV was blaring with “The View”. Overall, nice job! More

18 raptor This particular Ford dealership is the only one I work with. They understand when I'm upset and work with me. My truck will never know another dealer. This particular Ford dealership is the only one I work with. They understand when I'm upset and work with me. My truck will never know another dealer. Jesse is a top notch manager and her team is also. A person can get mad about the amount of recalls for an 80k truck but I figure the more time the truck gets seen by the dealer means when the warranty is up maybe it will be ok . Lol. More

I was pleased with how quick the visit was. I arrived early and they accommodated me. The visit took less time than I thought it would. I was done in less than an hour. I arrived early and they accommodated me. The visit took less time than I thought it would. I was done in less than an hour. More

Dissatisfied with some service I paid $50.00 in cash and the balance on ly credit card. No where on receipt or itemized bill did it show the $50.00 cash payment only saw the total I paid $50.00 in cash and the balance on ly credit card. No where on receipt or itemized bill did it show the $50.00 cash payment only saw the total on receipt that was my charge receipt showed $50.00 Was than itemized amount. Also my car did not get a car wash which I feel it should have after spending $400.00 More

Incorrectly listed mileage Didn't address battery concerns and incorrectly listed mileage as 50,000 miles more than actual, damaging value. Ignored text response when asked. Not Didn't address battery concerns and incorrectly listed mileage as 50,000 miles more than actual, damaging value. Ignored text response when asked. Not happy. More

The Works The service was on time and on budget. The entire staff was professional and friendly !! Thank you and I look forward to returning, maybe to buy anoth The service was on time and on budget. The entire staff was professional and friendly !! Thank you and I look forward to returning, maybe to buy another car . More

On time First time service on purchased Explorer. Service staff were friendly, greeting me immediately. Service was conducted on time and the results were e First time service on purchased Explorer. Service staff were friendly, greeting me immediately. Service was conducted on time and the results were explained to me. I remain very impressed with this dealership. More

Excellent Chad did a great job ensuring my flat tire was fixed in a timely manner. Called me several times with updates, and was able to get it back to me on Chad did a great job ensuring my flat tire was fixed in a timely manner. Called me several times with updates, and was able to get it back to me on a Saturday More

Quick appointment for warranty work Special thanks to Chad for fitting me in. Was in and out in record time. a Many thanks to Chad and his team. Well done, Special thanks to Chad for fitting me in. Was in and out in record time. a Many thanks to Chad and his team. Well done, More

Paint & Interior Protection Easy to set an appointment to get my paint and interior of Paul’s tree protected. Fast and effective. Had Sufficient space to do my work, and conne Easy to set an appointment to get my paint and interior of Paul’s tree protected. Fast and effective. Had Sufficient space to do my work, and connect with Wi-Fi More