2,036 Reviews of Lake Ford - Service Center
Oil change service Friendly, fast, quality customer service! Kind and personable young man. Comfortable waiting area with a very relaxing atmosphere in which to wait s Friendly, fast, quality customer service! Kind and personable young man. Comfortable waiting area with a very relaxing atmosphere in which to wait since my service would take about an hour. More
Body Work. The work started on time and the vehicle was ready within the stated time. The work quality is excellent. The employees were helpful and friendly. The work started on time and the vehicle was ready within the stated time. The work quality is excellent. The employees were helpful and friendly. More
Flat Repair and General Service If you are going to get service done and get it done correctly this is the place to go. Service department is 2nd to none and is out going friendly a If you are going to get service done and get it done correctly this is the place to go. Service department is 2nd to none and is out going friendly and willing to help. Sales Manager Dan can get you any car you need and us willing to go above and beyond More
Service was on time and completed without a wait. They are always very professional. Explains everything in detail. Answers my questions. I had a coupon to use that I really appreciate. Every one They are always very professional. Explains everything in detail. Answers my questions. I had a coupon to use that I really appreciate. Every one likes a few bucks off! More
Steering Shaft, rear brakes I brought my '08 Ford F-150 in to be diagnosed for a steering issue. The technician took care of the brakes & steering with no issues. Thanks for qu I brought my '08 Ford F-150 in to be diagnosed for a steering issue. The technician took care of the brakes & steering with no issues. Thanks for quick service. It was a pleasure working with Jessie S. (the Service Mgr.) More
Ford Fusion passenger door repair Manny from Eerie Insurance and Braeger worked together so well that it was a smooth and seamless experience for me. They handled getting and returnin Manny from Eerie Insurance and Braeger worked together so well that it was a smooth and seamless experience for me. They handled getting and returning my rental vehicle as well as returning my car as good as new Also managed their schedule so I could have my car back in time for a planned trip More
Service The rep explained what went wrong - why my car stalled ("generic" air filter placed by non-Ford oil change place) - and was able to get it done w/in a The rep explained what went wrong - why my car stalled ("generic" air filter placed by non-Ford oil change place) - and was able to get it done w/in a few hours. More
Excellent Service Brought my 2015 Expedition in because the driver’s window would bot go up. The root cause was tricky to find, took longer than expected however Crai Brought my 2015 Expedition in because the driver’s window would bot go up. The root cause was tricky to find, took longer than expected however Craig kept me in the loop on the status of the investigation/repair throughout. More
Pleasant experience at Braeger Everyone at Braeger was friendly and accommodating. They completed what needed to be done in the timeframe that they said they would. The waiting ar Everyone at Braeger was friendly and accommodating. They completed what needed to be done in the timeframe that they said they would. The waiting area was comfortable and inviting. I would definitely recommend them to friends and family. More
Oil change/tire rotation I was told there would always be a free car wash every time I brought my escape in for its service for oil change. The last 3 times I have brought it I was told there would always be a free car wash every time I brought my escape in for its service for oil change. The last 3 times I have brought it in they have not bothered to wash it. If they aren’t doing this anymore I might as well take it do a different dealership that offers the same service for far less than $60. More