Lake Ford - Service Center

Great service They take care of everything excellent waiting area complimentary beverages I arrived early they took me right away and it was done in less than 30 mi They take care of everything excellent waiting area complimentary beverages I arrived early they took me right away and it was done in less than 30 minutes and the service writer was great very efficient and knowledgeable More

Oil Change I was in the area decided to stop in for an oil change.I was greeted by Jessie referred to Caleb and my car was in and out in no time Great service by I was in the area decided to stop in for an oil change.I was greeted by Jessie referred to Caleb and my car was in and out in no time Great service by all Thanks Greg More

Very proffesional The dealership service staff are excellent, very friendly and speedy but quality service. They are very helpful. They offered to shuttle me back home The dealership service staff are excellent, very friendly and speedy but quality service. They are very helpful. They offered to shuttle me back home while the car was being serviced. More

Not much interaction with CSR, but I don't have any complain I live in Racine and work in West Allis, I am hoping this dealership will be more convenient for me for service needed on my vehicle. I live in Racine and work in West Allis, I am hoping this dealership will be more convenient for me for service needed on my vehicle. More

Good experience Nice and friendly people. Did a good job. Made all of the repairs I requested. Even found a part that is somewhat obsolete. Would use their service Nice and friendly people. Did a good job. Made all of the repairs I requested. Even found a part that is somewhat obsolete. Would use their service again. More

Overall Awesome Experience Took my truck for a recall, i got my truck ready same day, very polite and proffesional people, i totally recommend this place hands down👏 Took my truck for a recall, i got my truck ready same day, very polite and proffesional people, i totally recommend this place hands down👏 More

Oil change I called 2 other dealers in my area to get my oil changed at the last minute....of course....they were booked up for a couple of days and I could not I called 2 other dealers in my area to get my oil changed at the last minute....of course....they were booked up for a couple of days and I could not wait one more day. I travel a lot for my job so I needed it done ASAP. I called Braeger Ford in Milwaukee and they said I could come in the next day. I thank you and so does my car More

Always nice but you should tell your customers about witwant Good overall always enjoy the dealership no pressure on anything always willing to go beyond to help you and answer any questions that you have Good overall always enjoy the dealership no pressure on anything always willing to go beyond to help you and answer any questions that you have More

Service I always have fast and great service at Braeger Ford. I brought in my Shelby Mustang and my daughter brought in my 2018 Fusion, it was fast service as I always have fast and great service at Braeger Ford. I brought in my Shelby Mustang and my daughter brought in my 2018 Fusion, it was fast service as usual. Everyone is friendly and helpful. I have been a Braeger customer for years and I hope to remain one of their customers for years to come. More

Unfortunate Experience Had my vehicle serviced at this location. Had a unpleasant experience that has left a bad impression on the quality of service and trustworthiness of Had my vehicle serviced at this location. Had a unpleasant experience that has left a bad impression on the quality of service and trustworthiness of the overall service providers. My vehicle was inspected and when I picked up my vehicle on the drive home a indicator light that I had never seen flashed on the dashboard. I called the service center back to inform them of it. After paying $880 for a minimal AC repair and belt replacement was told that it would be a couple hundred dollars to look at the indicator light. umm... ok. So in the multi-point inspection everything was good no lights nothing after service a indicator light emerges and I now have to pay in less than 10 hours from pick up for another inspection. I called the manager to get thing cleared up. Mistakes happen we are all human. Manager didn’t call me back had the then service rep call me back and say ok bring it in and we will tell you how much it is. Ok. How is that different? so incredibly disappointing. Lost trust, feel ripped off. More