Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,048 Reviews of Lake Ford - Service Center
Sort by
February 01, 2020
Excellent! Was greeted before I turned off my car. paperwork took very little time. was given wifi password. very comfortable business work area. service was com Was greeted before I turned off my car. paperwork took very little time. was given wifi password. very comfortable business work area. service was completed before time promised. while in the business work area, my jacket fell off the back of my chair (I hadn't realized this) and a very nice employee came over picked it up and placed it on the chair next to me with a very kind greeting. have bought and serviced cars with Lake Ford & Lake Chevy for more than 25 years. will continue to do so. More
by HANSK
Verified CustomerEmployees Worked With
Chad Sandman, Craig Prochaska
January 31, 2020
Great service. The wait is always shorter than I expect. Chad is wonderful. Kind, knowledgeable, treats me with respect, answers all my questions. Chad is friendly and polite. Chad is wonderful. Kind, knowledgeable, treats me with respect, answers all my questions. Chad is friendly and polite. More
by Laurie6463
Employees Worked With
Chad Sandman
January 31, 2020
Brought my truck in for a couple of oil leaks. They also took care of some recall notices that I didn’t know about. Will be back for any other service work that needs to be done. I have been to two other took care of some recall notices that I didn’t know about. Will be back for any other service work that needs to be done. I have been to two other dealerships and this dealership has been the best to deal with. Keep up the good work. More
by Dean
Employees Worked With
Caleb Repinski
January 31, 2020
I took my vehicle in to the service department for a recall. Chad at the service desk was friendly, efficient and knowledgeable. The service was done quickly and they even washed my dirty car for. Wo recall. Chad at the service desk was friendly, efficient and knowledgeable. The service was done quickly and they even washed my dirty car for. Would definitely recommend. More
by pennie0570
Employees Worked With
Chad Sandman
January 30, 2020
Great service, prompt service super clean dealership it’s a pleasure bringing my 2017 F250 Super-duty because I know it going to be fixed right the first time.. Chad my service advisor is a great guy to work a pleasure bringing my 2017 F250 Super-duty because I know it going to be fixed right the first time.. Chad my service advisor is a great guy to work with, spot on all the time. Keep up the great work Lake Ford! More
by Bchmiel59@gmail.com
Employees Worked With
Chad Sandman, Rudy Johnson
January 29, 2020
Lake Ford was able to quickly see us to address a potential problem, and when we arrived, they promptly took care of our car. Wait time was minimal, which we very much appreciated when time is a prem potential problem, and when we arrived, they promptly took care of our car. Wait time was minimal, which we very much appreciated when time is a premium. More
by theresakonkel
Employees Worked With
Chad Sandman
January 28, 2020
Pricey for brakes chargd 750.00 for rear brakes only for parts that were only 225.00, on a 2018 van with 13k miles only, not happy but was a service van which makes no money when out of sevice so i was stuc parts that were only 225.00, on a 2018 van with 13k miles only, not happy but was a service van which makes no money when out of sevice so i was stuck More
by Desperate
Employees Worked With
Caleb Repinski
January 27, 2020
Oil change & Tire rotation I went for an oil change and tire rotation and they found nails & staples in my rear tire. Unfortunately the tire couldn't be patched because one of I went for an oil change and tire rotation and they found nails & staples in my rear tire. Unfortunately the tire couldn't be patched because one of the nails was too close to the sidewall. The new tire was put on quickly, and while I spent a little more money than planned, I was pleased with the quick service. Chad kept me informed on every step. More
by dianepodemski
Employees Worked With
Chad Sandman
January 27, 2020
Always a great experience I have been going to Lake Ford for over 4 years and I won't take my F-150 anywhere else. Courteous staff that genuinely cares about my truck and my SA I have been going to Lake Ford for over 4 years and I won't take my F-150 anywhere else. Courteous staff that genuinely cares about my truck and my SAVINGS. I trust this dealership and repair center. More
by PETER
January 26, 2020
Quick service Quick service, same day service . Always run into Rudy, my sales rep. Always very friendly, would highly recommend him for anyone wanting to buy a c Quick service, same day service . Always run into Rudy, my sales rep. Always very friendly, would highly recommend him for anyone wanting to buy a car. More
by Chrdna
Employees Worked With
Chad Sandman, Rudy Johnson, Craig Prochaska
