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Lake Ford - Service Center

Milwaukee, WI

4.3
2,048 Reviews

2,048 Reviews of Lake Ford - Service Center

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March 12, 2020

Chad was kind and helped point out that there was an issue with my car. The service price was reasonable and very knowledgable. Would recommend others. More

by athene133
Recommend Dealer
Yes
Employees Worked With
Chad Sandman
Mar 13, 2020 -

Lake Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. I am happy to hear that Chad was able to take care of you! We hope to be of service to you again! Take care!

March 11, 2020

Not a friendly place. They do not go on or be on to have my business. Just not customer service friendly. Once I’m done with the oil change services contract I will not go back again. More

by LUIS08CBR
Recommend Dealer
No
Employees Worked With
Craig Prochaska
Mar 27, 2020 -

Lake Ford responded

Luis, we are disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (414) 281-6100 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

March 11, 2020

Service visit for Ford Recall. Recently I recieved a Recall Notice from Ford so I took it in Monday to get that resolved. Everyone I came in contact with was professional and courte More

by snapshot1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gena Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Sandman
March 10, 2020

Their service shop is great - I typically am hesitant to work with dealers but their service shop is responsive, attentive to details, quick to follow up and always follow through with what they say are nex More

by emdalt
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska, Caleb Repinski
March 09, 2020

Caleb Rebinski is very helpful and knowledgeable about the services offered by the Lake Ford Car Dealership and Auto repair services on 27 th St. More

by Jilly
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
Mar 09, 2020 -

Lake Ford responded

Jilly, thank you for sharing your thoughts about Caleb, and the services you received with Lake Ford! We are so happy your experience was a 5-Star one. We look forward to seeing you next time you are in. Have a great day!

March 09, 2020

Great service! I was able to get my vehicle in and it was completed sooner than expected. The service staff are always friendly and responsive to questions/concerns. More

by Ann L.
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska, Caleb Repinski
Mar 10, 2020 -

Lake Ford responded

Ann, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thank you for choosing Lake Ford, Inc., and we hope to see you again soon!

March 06, 2020

The staff was very helpful in suggesting and recommending a solution to the issue I was experiencing with my vehicle. Ultimately the issue was resolved thanks to their recommendation. More

by Liebner07
Recommend Dealer
Yes
Employees Worked With
Service Tech, Caleb Repinski
Mar 08, 2020 -

Lake Ford responded

Liebner07, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lake Ford, Inc.!

March 06, 2020

Immaculate, spacious, beautiful decor - kinda like at a very rich person's house. All staff I have encountered has been very patient, kind, understanding, and helpful. Especially Rudy. Hey, but what u More

by ctinamarino
Recommend Dealer
Yes
Employees Worked With
Rudy Johnson
Mar 08, 2020 -

Lake Ford responded

Ctinamarino, thank you for your kind review; we are happy to pass along your comments to the team here at Lake Ford, Inc.! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

March 05, 2020

Had no idea that the rodent had again damaged the wiring until the fault light came on on the dash lights,brought to Lake and they took care of the damage More

by Dale
Recommend Dealer
Yes
Employees Worked With
Chad Sandman
Mar 07, 2020 -

Lake Ford responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

March 04, 2020

Everything went well except I had to go back to get the screen replaced because it had to be ordered. Otherwise service and staff was great More

by rosisolis87
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
Mar 06, 2020 -

Lake Ford responded

Reviews like yours provide encouraging feedback. At Lake Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

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