Lake Ford - Service Center

I recently had my truck in for an oil change and warranty work. They completed the work while I waited. The warranty problem came back the very next morning and I was able to take my truck back in that after work. They completed the work while I waited. The warranty problem came back the very next morning and I was able to take my truck back in that afternoon. I was greeted by Caleb who already had a loaner vehicle waiting for me. I was very happy with that. They fixed the problem the next working day. I was very happy with the service and the service reps they have are excellent in trying to take care of your needs. Thanks Caleb and all the others at Lake Ford. More

They were very good with being on time and taking care of the problem. Good mechanics . Excellent customer service skills. Knowledgeable, will go back for more the problem. Good mechanics . Excellent customer service skills. Knowledgeable, will go back for more More

straightforward, trustworthy service I've been servicing my Mustang GT here since I bought it 4 years ago. My girlfriend is relatively new to Milwaukee area and didn't have a familiar ser I've been servicing my Mustang GT here since I bought it 4 years ago. My girlfriend is relatively new to Milwaukee area and didn't have a familiar service center, so I suggested she bring her Elantra to Lake Ford. Normally Craig is my service advisor, but Caleb was filling in for him the day I brought her car in for her. She needed an oil change and her brakes felt funny. Jeremy found her brake pads had delaminated! Caleb got me into a loaner vehicle to get to work and Jeremy had the car back together the same day. Can't ask for more than that. More

Craig has been my service writer for over 4 years, and Jaime has overseen all of my service appointments, purchases and leases. Both are excellent at their jobs, go above and beyond expectations and make Jaime has overseen all of my service appointments, purchases and leases. Both are excellent at their jobs, go above and beyond expectations and make themselves available anytime I’ve needed anything. A++ More

This is where my husband and I have purchased our vehicles for years!! Jim in sales ia the best!!! Jessie in service and Caleb have always been good to us vehicles for years!! Jim in sales ia the best!!! Jessie in service and Caleb have always been good to us More

False claims The dealership told me that I needed to replace a part that they recently replaced and told me that it wasn’t under warranty anymore! The dealership told me that I needed to replace a part that they recently replaced and told me that it wasn’t under warranty anymore! More

Great Jobs! They took care of me and fixed my van and I just had to dropped it . The job was made on time and good just had to dropped it . The job was made on time and good More

Chad & cale gave great service when i came in to get the car fix on two different days and chad even orderd the part I needed and i didn't even wait that long as the car was being fixed. The car is running car fix on two different days and chad even orderd the part I needed and i didn't even wait that long as the car was being fixed. The car is running alot better Keep up the great work guys & thank u once again. More