2,049 Reviews of Lake Ford - Service Center
I dropped the truck off for oil change, tire rotation and to top off the coolant. Caleb called when it was done. All 3 items were done, truck was washed and windshield wash was even topped off. Great job and to top off the coolant. Caleb called when it was done. All 3 items were done, truck was washed and windshield wash was even topped off. Great job and in the time promised. More
Staff is very competent and friendly. They give an accurate cost estimate and time to complete estimate. The service area and waiting area are always immaculate, have good coffee. accurate cost estimate and time to complete estimate. The service area and waiting area are always immaculate, have good coffee. More
I bring my truck into lake ford every time I need something done. All my service has been done through their service department. I’ve dealt with Craig Prochaska almost if not every time. He has alway something done. All my service has been done through their service department. I’ve dealt with Craig Prochaska almost if not every time. He has always been welcoming and friendly. Very efficient and informative. I will continue to do the same and come back to Lake Ford for my service needs. Thanks More
I was traveling through town and needed to get an electrical problem corrected. Caleb did an awesome job! He got me out quickly and under budget. electrical problem corrected. Caleb did an awesome job! He got me out quickly and under budget. More
I like The.service I receive on my last visit for my oil to be changed it was done in a timely fashion checking my car for any other problems or repairs. Thanks for your service to be changed it was done in a timely fashion checking my car for any other problems or repairs. Thanks for your service More
LAKE Ford has an awesome staff from sales to finance, service, and the body shop. My daughter just leased her 3rd car from there and I leased my 4th. Recently there was a recall on my new Explorer and service, and the body shop. My daughter just leased her 3rd car from there and I leased my 4th. Recently there was a recall on my new Explorer and Craig from service contacted me and got me right in. Everyone there has always been professional, helpful, efficient, and service with a smile! More
2017 Explorer ran into engine issues. The first suggested fix did not end up fixing the issue. They ended up keeping the vehicle and provided us a loaner till they were able to properly diagnose the root ca fix did not end up fixing the issue. They ended up keeping the vehicle and provided us a loaner till they were able to properly diagnose the root cause. Failure ended up being under warranty and they even refunded the charge for the original solution that didn’t correct the issue that was not under warranty. great people working the service counter. More
Lake ford dealership always offer you a great service, and also they have the best customer services of Milwaukee, they can answer you every question that you have about you car! Awesome adventure, Than and also they have the best customer services of Milwaukee, they can answer you every question that you have about you car! Awesome adventure, Thanks, Craig Prochaska More
Very helpful and great customer service. Completed the service on time with no issues. Supplied a loaner vehicle l, quick and easy. Overall great service. service on time with no issues. Supplied a loaner vehicle l, quick and easy. Overall great service. More
Always the most excellent service at Lake Ford. Top notch technicians and service advisors. I’ve been a loyal customer since 2014. I Highly recommend! technicians and service advisors. I’ve been a loyal customer since 2014. I Highly recommend! More