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Lake Ford - Service Center

Milwaukee, WI

4.3
2,051 Reviews

2,051 Reviews of Lake Ford - Service Center

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June 27, 2020

Great dealership, great personnel very pleasant to work with. Service reps always make sure to ask if there is any other maintenance needed. Thanks again. More

by schmidtrw
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska, Caleb Repinski
Jul 01, 2020 -

Lake Ford responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 20, 2020

Awsome Place is beautiful and Gena is wonderful. They have taken excellent care of my vehicle. It had been scraped and it now looks brand new. More

by sunbeam64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gena Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2020 -

Lake Ford responded

Reviews like yours provide encouraging feedback. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 19, 2020

I get great service a late forward even though that was a Chevy I bought them and not afford they do great work there thanks More

by Jesse jones
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska, Caleb Repinski
June 19, 2020

What an exceptional service I took my F-150 for a dashboard error troubleshoot. Lake Ford dealership identified the problems, gave me a reasonable quote, and fixed the problems More

by rgbadamosi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
June 17, 2020

Dropped my truck off for an oil change and tire rotation, and received a text 45 minutes later that it was ready for pick up! They even ran it though the wash for me. 10/10. More

by markellis94
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
June 17, 2020

Had an oil change, tire rotation and inspection. They did another great job, as usual. See you soon for my next service visit. Keep up the good work! More

by rapidrudy
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska, Caleb Repinski
Jun 25, 2020 -

Lake Ford responded

Hello, your comments keep us motivated and working hard for all our guests! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. We hope to see you again soon!

June 15, 2020

Confedence Confedent that my keeping up with maintenance at my Ford Dealer will never leave me stranded anywhere. Been coming in for all check ups after purcha More

by DIANNEBETKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago Anaya
Jun 17, 2020 -

Lake Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

June 15, 2020

Caleb was able to get me scheduled within 48 hours and I got my vehicle back in two days. Awesome to work with, we will be back More

by Ken W
Recommend Dealer
Yes
Employees Worked With
John Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Repinski
June 15, 2020

Great customer service, very accommodating! I made an appointment at 7am not realizing it wouldn’t be done right away, and the team was able to accommodate my situation so I could get to work on time. Ve More

by LAURA
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
Jun 17, 2020 -

Lake Ford responded

Laura, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

June 15, 2020

I had a very bad experience at Lake Ford. Employees are disrespectful, unethical. Unprofessional and dishonest. I have moved on to another ford dealership that much better. More

by VANCAITOGEORGE
Recommend Dealer
No
Employees Worked With
Craig Prochaska
Jul 02, 2020 -

Lake Ford responded

Hello, at our dealership we pride ourselves in straight forward, no nonsense, and transparent dealings with our clients. We are interested in learning more about what exactly caused you to feel this way. We would like the chance to talk to you further so please do call us at (414) 281-6100 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

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