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Lake Ford - Service Center

Milwaukee, WI

4.3
2,051 Reviews

2,051 Reviews of Lake Ford - Service Center

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July 12, 2020

My original purchase experience with Nick brought me back though it is not the closest dealership to me. The service has always been good but the free car wash with every service visit is an absolute dealbre More

by selewandowski
Recommend Dealer
Yes
Employees Worked With
Nick Sigel, Craig Prochaska
Jul 16, 2020 -

Lake Ford responded

Hello, we appreciate your feedback of our team here at Lake Ford! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 10, 2020

I came to this dealership for service, and I expressed my concerns with Craig. I felt he was a little combative while we spoke. Thank you More

by Magaly Velazquez
Recommend Dealer
No
Employees Worked With
Craig Prochaska
July 07, 2020

Outstanding Service .Great people to work with. This 25 Outstanding Service .Great people to work with. This 25 word review is ridiculous if you want people to answer your survey. Star rating should be su More

by ruizrk
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
July 06, 2020

Great job! Great customer service rep! The Rep was courteous , upfront and sincere . The work was done fast and well. I did feel uncomfortable because no one was wearing a madkThank you More

by BROWN_MELISSA
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
July 06, 2020

Great people, especially Jim, great service. Timely. Car runs great at a very reasonable price. Fast response to any questions I have.Very happy with the relationship. More

by garyrgeorge
Recommend Dealer
Yes
Employees Worked With
Gena Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim in service is so outstanding!!
July 06, 2020

Not good service, disappointed. Felt like I was treated by my skin color not by what I was trying to make the work er understand. I was correct. I felt like he didn't care. It was worked out in the end. Bu More

by lee.renetta
Recommend Dealer
No
Employees Worked With
Jessie Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska
July 03, 2020

Lake ford did a bad job on fixing the Rust on the truck i bought from them when i brought it in. You guys suck very bad More

by JESSENEVEJARREPAIRS
Recommend Dealer
No
Employees Worked With
Keri Johnson, Santiago Anaya, AJ Chandler, Matthew Maneage, Erik Andrade
Jul 23, 2020 -

Lake Ford responded

Hello, thank you for your feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. We would like the chance to talk to you further so please do call us at (414) 281-6100 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

July 02, 2020

Excellent service. Great customer attention. I will be back again! Possibly looking to buy a new F-150 around the end of the year. Thanks for the service I received More

by Mcleveland1955
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2020

Always professional, helpful and responsive. I've been going to them for years and Jessie the service manager is outstanding in customer service. Now with texting Caleb kept me updated & responded fast! More

by bkagel
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
July 01, 2020

Service department did a great job getting my car back to me very fast thanks a lot Looking forward to you resolving any problems I have in the future More

by Jonesmx1
Recommend Dealer
Yes
Employees Worked With
Richard pirk, Craig Prochaska, Caleb Repinski
Jul 02, 2020 -

Lake Ford responded

Jones, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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