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Lake Ford - Service Center

Milwaukee, WI

4.3
2,052 Reviews

2,052 Reviews of Lake Ford - Service Center

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August 27, 2020

Scheduled service for an oil change , tire rotation and wiper blade replacement . Work was completed promptly and I appreciate dropping off my car at 7 am . Many thanks to your talented team . More

by MG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
August 24, 2020

The service awesome. Craig was very knowledgeable the he provided was great and fast. I didn't experience the home delivery service, but maybe next time. All smiles. More

by LDys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
August 21, 2020

Caleb as always was very professional Customer centered Caleb as always was very professional Customer centered and explained everything that was being done for the Escape. He initially said it might tak More

by denden88
Customer Service
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
August 20, 2020

We are so pleased with Lake Ford. We have always been treated with the utmost respect and received quality workmanship in all of our dealings with them. More

by Tom & Jan Weyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
Aug 24, 2020 -

Lake Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's customer service! At Lake Ford, Inc., we value our guests and we look forward to seeing you on your next visit. Take care!

August 18, 2020

Lake ford staff coordinated service and body work on same visit. All work done as expected and communication was excellent! Loaner car was ready to go upon arrival! Great experience! More

by gbrauckhoff
Recommend Dealer
Yes
Employees Worked With
Gena Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska
August 17, 2020

Caleb is a very nice person and he has very nice customer service skills. He was able to lead me in the right direction for what I was in there for. Thank you More

by Bmartinez6377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
August 17, 2020

Excellent guidance from Santiago in sales and Caleb in service. Your picture is to small and I don’t recall the name of the person in finance that worked with me but he also was excellent. Your pictures More

by richhenderson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
August 17, 2020

Very courteous. Good communication. Explained what was happening with the car and the service in great detail. Nicest and cleanest showroom and waiting room I have ever seen at a dealership. More

by Cscheel33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
August 17, 2020

This place is beautiful They people are extremely friendly everyone there goes above and beyond to make you feel like family. From Management down you will feel welcome More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Baumann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2020

Awesome dealership. My daughter and I have leased 7 vehicles from there and have dealt with all aspects of dealership. They are so willing to please! More

by nelsfam
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
Aug 15, 2020 -

Lake Ford responded

Thank you for your review and for being a long time customer. :-)

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