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2,052 Reviews of Lake Ford - Service Center
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September 07, 2020
I’ve bought my last two cars here and have always taken them back for service. They are always prompt, professional, on time and happy to help! them back for service. They are always prompt, professional, on time and happy to help! More
by amandalindstrom19
Verified CustomerEmployees Worked With
Caleb Repinski
September 05, 2020
I never really mind taking my truck to lake ford. It always seems like they are always willing to bend over backwards to make things right . From recalls to warranty work . Sometimes I even have stupid always seems like they are always willing to bend over backwards to make things right . From recalls to warranty work . Sometimes I even have stupid questions and they do everything to help me. Compared to alot of the other dealers this dealer is number 1 to me. I could buy from other places , sometimes I even think about it but I always remember how easy it is to deal with these guys . And thats why i stay . The service staff is great and my sales man Nick Sigel is always able to find whatever I'm looking for. I'll be going to this dealer no matter what they change their name too. More
by Wayne Twombly
Employees Worked With
Other Employees :
Nick Sigel, Craig Prochaska, Caleb Repinski
September 05, 2020
Caleb did a great job explaining the service. Everything was completed on time and within the estimated cost. We will definitely recommend Lake Ford for service was completed on time and within the estimated cost. We will definitely recommend Lake Ford for service More
by Mike
Employees Worked With
Caleb Repinski
September 04, 2020
I always enjoy my visit to Lake Ford. They have great customer service in a beautiful setting. Services were completed in less than an hour. customer service in a beautiful setting. Services were completed in less than an hour. More
by nicholscarla
Employees Worked With
Craig Prochaska
September 03, 2020
Friendly knowledgeable service department employees are eager to help you when you bring your vehicle in for service. The facility is clean, offers free beverages, TV and comfy chairs to sit in while waiti eager to help you when you bring your vehicle in for service. The facility is clean, offers free beverages, TV and comfy chairs to sit in while waiting for service work to be done. Very pleasant experience!! More
by kathiroberts56
Employees Worked With
Caleb Repinski
September 03, 2020
The technician was very kind and help me with all my questions and concerns his name was Caleb i will definitely come back again for all my service needs questions and concerns his name was Caleb i will definitely come back again for all my service needs More
by pytharpe
Employees Worked With
Caleb Repinski
September 01, 2020
Brand new truck paid for every package Paint upgrade, Brand new truck paid for every package Paint upgrade, fabric guard bumper to bumper. After I drove home before paint protection was put I noticed Brand new truck paid for every package Paint upgrade, fabric guard bumper to bumper. After I drove home before paint protection was put I noticed some paint damage on door. Went back right to let them know. Great people noted it was likely from the wrapping when shipping they will take care of when they do paint protection. First week goes by I call to see when work will be complete. Assured they will call me. I stopped by three days later. Oh still waiting on paint. Finally had a call and dropped off today. Your here for Paint protection ? Yes and chipped paint. No one wrote down or person did not look. Handed key to loaner and off I go to jump in loaner. No directions on to operate the xxxx car. Nothing no help very disappointing. 5 minutes later I was on my way. Truck looks awesome by the way. Should have know when had issues getting a hold of sales. More
by zflyer01
August 28, 2020
Caleb, is great! Thank you for you speedy responses! Always kind, direct and my car is fixed. I thank you very much.... your great at what you do ! Always kind, direct and my car is fixed. I thank you very much.... your great at what you do ! More
by Melissa Hodgson
Employees Worked With
Caleb Repinski
August 27, 2020
I visited the Service Dept at Lake Ford the other morning and was quickly met in the service bay drive-in area by Craig. He was there with a smile, pen and paper in hand to address my needs, extremely profe and was quickly met in the service bay drive-in area by Craig. He was there with a smile, pen and paper in hand to address my needs, extremely professional. Having gone in without an appt, I was given a 90-min expected wait time and was pleasantly surprised to be on our way within an hour's time! More
by nelsfam
Employees Worked With
Craig Prochaska
