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2,051 Reviews of Lake Ford - Service Center
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Verified Customer
September 18, 2020
Very accommodating and courteous staff in service and sales. I have purchased new vehicles 3 times from Lake Ford and have not been disappointed. I will continue to use Lake Ford in the future. sales. I have purchased new vehicles 3 times from Lake Ford and have not been disappointed. I will continue to use Lake Ford in the future. More
by slimryno
Employees Worked With
Other Employees :
Santiago Anaya, Craig Prochaska, Caleb Repinski
September 17, 2020
Excellent service thank you, we appreciate your kindness to help us. Let the one true GOD bless you Thank you Thank you Thank you Appreciate to help us. Let the one true GOD bless you Thank you Thank you Thank you Appreciate More
by Tafesse
September 17, 2020
Lake Ford Service Dept is always friendly, clean, courteous, professional and efficient. It's always easy to get an appointment right away. I feel confident having my Ford serviced here. courteous, professional and efficient. It's always easy to get an appointment right away. I feel confident having my Ford serviced here. More
by Pat
Employees Worked With
Craig Prochaska
September 17, 2020
Excellent service (as always) provided in a prompt and professional manner. Caleb (Lake Ford service manager) explained everything re: the service to my vehicle in an upfront in a clear and concise mann professional manner. Caleb (Lake Ford service manager) explained everything re: the service to my vehicle in an upfront in a clear and concise manner. Greatly appreciate the courteous service. Thank you very much! More
by marka1958
Employees Worked With
Caleb Repinski
September 16, 2020
First visit to this dealership. Very clean and spacious! Sitting there for over an hour, I will say I was not given any of the exceptional customer service that I witness the other service advisors give the Sitting there for over an hour, I will say I was not given any of the exceptional customer service that I witness the other service advisors give their customers. Maybe my guy was just having a bad day! I was hoping to find one home for all 5 of my Ford vehicles but I’m going to keep searching. ****Update***** I received a message and a call from the service manager within a few hours of leaving this review. She was extremely nice and listened to my concerns. I appreciate her actually calling which is rare nowadays so thank you for that courtesy. I’m still not sure if Lake will be our home for our other 4 Ford vehicles or our dealer for my dad’s Shelby this February but we’ll see. More
by milcity
Employees Worked With
Craig Prochaska
September 14, 2020
The service and Bodyshop team where awesome. They fixed my moms Lincoln with no issues whatsoever and it was easily affordable! I will only go here my moms Lincoln with no issues whatsoever and it was easily affordable! I will only go here More
by alumnihousemke
Employees Worked With
Other Employees :
Brad Ory, Craig Prochaska, Caleb Repinski
September 07, 2020
I’ve bought my last two cars here and have always taken them back for service. They are always prompt, professional, on time and happy to help! them back for service. They are always prompt, professional, on time and happy to help! More
by amandalindstrom19
Employees Worked With
Caleb Repinski
