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Lake Ford
Milwaukee, WI
4,222 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs.
Lake Ford's Service Center offers a full line of services including:
-Express Oil Change Center
-Rental Vehicles Available
-After Hours Vehicle Drop Off
-After Hours Key Drop Off
-Complimentary Car Wash After Each Service Visit
-Complimentary 21 Point Inspection After Each Service Visit
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,222 reviews
May 14, 2022
We bought a truck for a son. JJ was an excellent salesperson. He took excellent car of us through the entire process JJ was an excellent salesperson. He took excellent car of us through the entire process More
by Champsievert
Verified CustomerEmployees Worked With
Matthew Maneage, J.J. Pucel, Daniel Garcia
May 11, 2022
My inquiry was quickly resolved and staff was very helpful and considerate throughout the whole process. I’ve been to the location before and have made it my primary Ford dealership due to the excelle helpful and considerate throughout the whole process. I’ve been to the location before and have made it my primary Ford dealership due to the excellent service I repeatedly experience. More
by Jose
Employees Worked With
Mario Mendoza
May 10, 2022
My experiences at Lake Ford have been nothing short of spectacular ..Craig (Service Advisor) has been upfront and honest about situation that's occurred. I will continue to do business with Lake Ford!! spectacular ..Craig (Service Advisor) has been upfront and honest about situation that's occurred. I will continue to do business with Lake Ford!! More
by soozyq1963
Employees Worked With
Craig Prochaska
May 09, 2022
Your employee said my wife’s car needed $2000 worth of repairs. $1500 was critical and needed to be done immediately. I took it to another place and all that was needed cost $350. The rear brakes that you repairs. $1500 was critical and needed to be done immediately. I took it to another place and all that was needed cost $350. The rear brakes that you said was critical, were basically brand new. More
by susandolan16
Employees Worked With
Craig Prochaska
May 09, 2022
Time wasters. I had already diagnosed the service i needed and they had my truck at 7am. Called me at 3 to tell me what i already told them and said there wasnt ev I had already diagnosed the service i needed and they had my truck at 7am. Called me at 3 to tell me what i already told them and said there wasnt even time left in the day to complete the job that i had already authorized including using whatever parts necessary of which they said they had in stock. Beware they will delay your services not only because they may or may not be busy but they want to up sell you hence they will spend a day diagnosing your vehicle instead of fixing what you already know. I work for another dealership and know what to expect, upselling is good for business and customers alike, but when someone is in a crunch and comes to you with a diagnosis, pop yhe hood, confirm what the customer said and fix the issue...thankfully and unfortunately i dont live in the area and will not use again but i had to ditch my vehicle and retrieve at a far later date for the 2hr job that needed to be done. More
by Not happy gilmore
Employees Worked With
Brian Teitelbaum
May 09, 2022
Their "inspection" told me my spare tire is in good working condition.... well IT WAS IN MY GARAGE AT HOME! Makes me wonder if they actually do anything or just upsell not new parts. xxxx shame working condition.... well IT WAS IN MY GARAGE AT HOME! Makes me wonder if they actually do anything or just upsell not new parts. xxxx shame More
by Not happy gilmore
Employees Worked With
Service
