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Lake Ford
Milwaukee, WI
4,220 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs.
Lake Ford's Service Center offers a full line of services including:
-Express Oil Change Center
-Rental Vehicles Available
-After Hours Vehicle Drop Off
-After Hours Key Drop Off
-Complimentary Car Wash After Each Service Visit
-Complimentary 21 Point Inspection After Each Service Visit
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,220 reviews
Verified Customer
June 07, 2022
I had “The Works” which includes an oil change and “multi point inspection” 5 days prior. Everything apparently was good according to the report. Now, the brakes are making a grinding noise so I made an app point inspection” 5 days prior. Everything apparently was good according to the report. Now, the brakes are making a grinding noise so I made an appointment online for one of the supposedly available slots to have it looked at. When I came in during the appointment time the service advisor said he had 51 cars in service so it could be from 2 days to up to 3 weeks before it could even be looked at. I was offered a rental car at $40 a day. That might be a reasonable price except there is no time estimate on when it can even be looked at? 3 weeks with a rental car is over $800. Remember, the inspection said everything was good, including the brakes. Were they even examined? If there were no actual slots available then the online system should reflect that so I don’t have to make a trip out there. 2 stars because at least the oil was changed and the advisor was upfront about the amount of vehicles, but marks off for no confidence in inspection and online system not syncing up with real life. More
by jonathanmbohn
Employees Worked With
Craig Prochaska
June 07, 2022
They are friendly and always take good care of my car and keep it running keep it running More
by pfeffey
June 06, 2022
Zach L and Nick both did a great job. I felt I received a fair offer for my tradein and a responible price on my purchase. Over all a good experience. The only missing piece, the vehicle I felt I received a fair offer for my tradein and a responible price on my purchase. Over all a good experience. The only missing piece, the vehicle was not detailed very well. The interior was a bit dirty and the windshield fluid was low that the warning light was on and I put almost a full gallon of fluid in when I got home. More
by Bobts56
Employees Worked With
Zach Lisiecki, Daniel Garcia
June 03, 2022
I asked for them to check some things and they didn't do it. My ABS, Traction Control and Airbag lights were still on despite them saying they'll look into it. I told them my steering wheel shakes when I'm it. My ABS, Traction Control and Airbag lights were still on despite them saying they'll look into it. I told them my steering wheel shakes when I'm driving and when I picked up my car that was still happening too! And when I addressed these things nobody seemed to care so xxxx yall I ain't coming back now quit spamming me for a review. More
by matthew.kolanowski
June 03, 2022
Spectacular, simple straight forward discussion, they provided all the answers I needed and more. The entire process and all the people were extremely pleasant and made buying them vehicle enjoyable. Wi provided all the answers I needed and more. The entire process and all the people were extremely pleasant and made buying them vehicle enjoyable. Will definitely revisit when the time arises. More
by michael_laham
Employees Worked With
Other Employees :
Matthew Maneage
