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Lake Ford
Milwaukee, WI
4,216 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs.
Lake Ford's Service Center offers a full line of services including:
-Express Oil Change Center
-Rental Vehicles Available
-After Hours Vehicle Drop Off
-After Hours Key Drop Off
-Complimentary Car Wash After Each Service Visit
-Complimentary 21 Point Inspection After Each Service Visit
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,216 reviews
July 15, 2022
It was good, scheduled for a tire rotation, alignment and scratch/dent repair analysis, only got the rotation because no one was there to do the alignment (even though I scheduled several weeks prior). Scrat scratch/dent repair analysis, only got the rotation because no one was there to do the alignment (even though I scheduled several weeks prior). Scratch and dent repair was done but never received the info. Tire pressure sensor error since rotation, have had the car for 2 years and no prior issues. More
by Rose
Verified CustomerEmployees Worked With
Brian Teitelbaum
July 15, 2022
Took my vehicle in for routine oil change. Dealer stated vehicle needed brakes so I proceeded to have them done. Returned to dealership for a few reasons. The vehicle tire pressures were at 39 Dealer stated vehicle needed brakes so I proceeded to have them done. Returned to dealership for a few reasons. The vehicle tire pressures were at 39,35,33,& 30 all tires different. The windshield washer and coolant were never topped off as well. So much for the multipoint inspection!! However, the main reason I returned to the dealership was the brakes now squealing. The dealership had my vehicle for three days took it apart they said and told me that it was normal for the brake squealing. Brake squealing is normal as well as the new bronco brakes which squeal too. Now I should deal with the brakes squealing when I put my foot on them. It’s flat out embarrassing pulling up to other vehicles when coming to a stop. Not sure if the work was performed correctly my vehicle‘s brakes did not squeal before hand and I’m extremely upset at the way it was handled. Customers should not have to look over the shoulders of people to make sure they’re getting exactly what they pay for. More
by camoantler
Employees Worked With
Not sure who worked on my vehicle
July 13, 2022
Small details go a long way but this dealership haven’t learned that and need to. I brought my car in for a spark plugs change. Lake Ford techs saw the pressure light on and ignored it. I had service at a learned that and need to. I brought my car in for a spark plugs change. Lake Ford techs saw the pressure light on and ignored it. I had service at a diff place and without being asked they took care of it. Small details! Exactly! More
by irishelys
Employees Worked With
Brian Teitelbaum
July 12, 2022
Friendly staff, very accommodating, and extremely attentive. The whole process was very efficient, and speedy. attentive. The whole process was very efficient, and speedy. More
by daveshawis41
July 12, 2022
Nice and friendly employees. Committed, respected and helpful. The waiting time is reasonable in quite environment. Committed, respected and helpful. The waiting time is reasonable in quite environment. More
by sayed
July 12, 2022
I dropped off my car before 8 am. Still wasn’t looked at by 2. But the manager was so nice! She tried giving me a car to use and make me happy. I just waited for my car to be inspecte Still wasn’t looked at by 2. But the manager was so nice! She tried giving me a car to use and make me happy. I just waited for my car to be inspected. She also waived the fee. I left their happy with a smile!! More
by Mr.grzybowski
Employees Worked With
July 12, 2022
First off my engine needed to be replaced at 80000 miles on my ford fusion They had No loaner car available and my repairs were over $7000.. I was out of a vehicle for over a week .Never buying another fo on my ford fusion They had No loaner car available and my repairs were over $7000.. I was out of a vehicle for over a week .Never buying another ford. More
by Daniellezdeb
Employees Worked With
Craig Prochaska
