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Lake Ford
Milwaukee, WI
4,216 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs.
Lake Ford's Service Center offers a full line of services including:
-Express Oil Change Center
-Rental Vehicles Available
-After Hours Vehicle Drop Off
-After Hours Key Drop Off
-Complimentary Car Wash After Each Service Visit
-Complimentary 21 Point Inspection After Each Service Visit
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,216 reviews
July 28, 2022
Very helpful and friendly service dept and general manager. I came too late to pick up my truck. The service dept had already closed , but the general manager was able to get my keys and invoice. Very manager. I came too late to pick up my truck. The service dept had already closed , but the general manager was able to get my keys and invoice. Very great service and a beautifully clean dealership! More
by krista_kay
Verified Customer
July 28, 2022
Customer service is good but service is bad. they fix one thing and it comes out with another problem and they tell you they didn't touch it they fix one thing and it comes out with another problem and they tell you they didn't touch it More
by Saul
Employees Worked With
July 27, 2022
The recall service was done just fine, had to wait at least a week to get my truck in. I had one issue that I feel was not resolved and the service writers were professional but I wouldn't describe it as least a week to get my truck in. I had one issue that I feel was not resolved and the service writers were professional but I wouldn't describe it as friendly. More
by zlisiecki
Employees Worked With
Craig Prochaska
July 27, 2022
Brandon was amazing and took good care of me when purchasing my Acura 2018 car purchasing my Acura 2018 car More
by mdorangrichia
July 26, 2022
Very helpful didn’t feel pressured and worked with us to find the right vehicle find the right vehicle More
by snodawg1
July 26, 2022
Very good purchase experience. No BS, Honored agreed pricing, and applied Ford customer satisfaction credit to my bill. Also threw in some great perks! This was a very very long No BS, Honored agreed pricing, and applied Ford customer satisfaction credit to my bill. Also threw in some great perks! This was a very very long wait from reservation, to order, to re-order, to chip hold, to shipping, to delivery. Alec was communicative, helpful, and honest throughout. When my Bronco FINALLY arrived, closing the deal was an absolute breeze...no suprises, no hangups! More
by maddaauto
July 26, 2022
Deangelo is dishonest and will overcharge $149 per item checked on your vehicle without doing any work, especially if you’re a woman that may not know much about cars. He will take advantage until a you h checked on your vehicle without doing any work, especially if you’re a woman that may not know much about cars. He will take advantage until a you have a man step up a speak on your behalf then he changes his tune and lower the price. Even still $450 is still too much just to look at a couple of minor items. Skip the headache of being overcharged for bad service and go to a trusted repair shop. More
by Ariesbaby85
Employees Worked With
Deangelo G
July 25, 2022
Willing to help out with the problems on our vehicle. Let us know where they where at with parts and service. Let us know where they where at with parts and service. More
by kph.hendekevin
Employees Worked With
July 25, 2022
I have always depended on for dealerships to do all work on my Ford. Their service staff are courteous and responsible thank you on my Ford. Their service staff are courteous and responsible thank you More
by johncastro.4514
