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Lake Ford

Milwaukee, WI

4.5
4,216 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs. Lake Ford's Service Center offers a full line of services including: -Express Oil Change Center -Rental Vehicles Available -After Hours Vehicle Drop Off -After Hours Key Drop Off -Complimentary Car Wash After Each Service Visit -Complimentary 21 Point Inspection After Each Service Visit
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4201 S 27th St

Milwaukee, WI

53221

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Showing 4,216 reviews

August 08, 2022

Fast quality service at a competitive rate. Would take my mothers car there any time. More

by mmass
Customer Service
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
August 08, 2022

It was quality service. It took a slight bit longer than anticipated, but not bad. More

by jmhildebrand69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska, Brian Teitelbaum
August 08, 2022

I’ve been to your dealership quite a few times every time I come there it’s been a great experience you guys are very knowledgeable and experienced would recommend you guys More

by Markbruening
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Brockmeyer
August 08, 2022

Fixed one issue with my car and didnt tell me the wheel humming was coming from the damaged rim that they didnt offer to replace or let me know about. More

by Sammyb928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Prochaska
Aug 18, 2022 -

Lake Ford responded

Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention.

August 08, 2022

Recall was performed. My SUV broke down and almost flipped due to rear toe links recall, the service representative promised me a reimbursement for the tow truck. Only to More

by 1146362
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Teitelbaum
Aug 18, 2022 -

Lake Ford responded

As it may be too late to reconcile, I want you to know that I’ve used your experience within our customer satisfaction process to be sure we don’t make this mistake again. Thank you for sharing so we can do better.

August 08, 2022

Wish that same day service is possible for oil changes. It would be so much more helpful. More

by jsche123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Teitelbaum
August 04, 2022

Great service at a fair price and my advisor Brian is always a great help. More

by Doug B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Teitelbaum
August 02, 2022

JJ did great as well as Dan Garcia for explaining the financial aspect to the car buying process. More

by mjflannery
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.J. Pucel, Daniel Garcia
August 01, 2022

I had a great experience at this dealership, everyone was helpful. I would recommend this place to others. More

by Lmariedoza04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gena Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2022

The service was great. The associate kept me informed on the status of my car. Very courteous More

by Wankeyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gena Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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