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Lake Ford

Milwaukee, WI

4.5
4,216 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs. Lake Ford's Service Center offers a full line of services including: -Express Oil Change Center -Rental Vehicles Available -After Hours Vehicle Drop Off -After Hours Key Drop Off -Complimentary Car Wash After Each Service Visit -Complimentary 21 Point Inspection After Each Service Visit
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4201 S 27th St

Milwaukee, WI

53221

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Showing 4,216 reviews

September 29, 2022

Friendly and helpful, clean lobby and service center. Was a little over the time limit I was given. More

by joycelinzmeier
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska, Brian Teitelbaum
September 28, 2022

Lack of communication from the dealership. In 2 weeks of my car being service I wasn’t able to get a loaner car. More

by Larakarla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Teitelbaum
Oct 05, 2022 -

Lake Ford responded

Thank you for letting us know about this. Your feedback helps us get better. We will look into having more loaner vehicles available in the future.

September 28, 2022

Staff was cooperative and courteous. The vehicle was fixed the same day as promised and at the estimated cost. More

by md
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
September 28, 2022

Brian the service advisor is my go to for any work that needs done on . More

by joezert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Teitelbaum
September 28, 2022

My buying experience was absolutely pleasant and straight forward. The setting is inviting and the professionalism is second to none. I highly recommend Lake Ford and Chevrolet Services. More

by lindsejes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Jankowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Larson
September 27, 2022

Did not check headlights during oil change inspection. Charged an additional service fee for second visit to fix the headlight. Very disappointed. Was told that headlights are not part of the oil change i More

by angelaoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Micah Edwards
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2022

Dealer is in a good location and service was great also washed my car thanks More

by Aldetone_b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The shuttle driver I forgot his name was really nice , Craig Prochaska
September 26, 2022

Some issues in tech with diagnosis of problem. Lake ford corrected issue but took some time. Therefore, review doe not warrant 5 star but the effort made and small discount does warrant 4 star. More

by Heusdenssean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Teitelbaum
September 26, 2022

I seem to receive good service in the shop, but always leave feeling like the service desk folks are just trying to rush folks thru. I had concerns I wanted to address, and felt like I wasn’t being taken More

by immarstellar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
September 26, 2022

Excellent service. Fast and easy. Nice looking waiting room service representative friendly and efficient. End. More

by Gregorykvogt
Recommend Dealer
Yes
Employees Worked With
Brian Teitelbaum
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