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Lake Ford
Milwaukee, WI
3,973 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs.
Lake Ford's Service Center offers a full line of services including:
-Express Oil Change Center
-Rental Vehicles Available
-After Hours Vehicle Drop Off
-After Hours Key Drop Off
-Complimentary Car Wash After Each Service Visit
-Complimentary 21 Point Inspection After Each Service Visit
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 3,973 reviews
September 30, 2023
Nathan and Dan were both great. I never felt rushed and they both explained the entire process from the details about the car with Nathan to the financing with Dan. I would recommen I never felt rushed and they both explained the entire process from the details about the car with Nathan to the financing with Dan. I would recommend them to any person looking for a new or used vehicle. More
by Mariahc
Helpful September 19, 2023
Excellent experience. Brandon was very knowledgeable and accommodating. Would definitely recommend to anyone looking for a vehicle in the Milwaukee area! Brandon was very knowledgeable and accommodating. Would definitely recommend to anyone looking for a vehicle in the Milwaukee area! More
by kevheff
September 07, 2023
J.J. was great. I work with them with my company and I trusted them with my personal purchase. They have a great team there and felt very inviting. trusted them with my personal purchase. They have a great team there and felt very inviting. More
by Keng Sayaovong
September 05, 2023
This is our second time we went here and purchased our 2 cars one 6 years ago and one today. We are very satisfied with everyone there and our cars. The people are great, and so very helpful. Especially jj cars one 6 years ago and one today. We are very satisfied with everyone there and our cars. The people are great, and so very helpful. Especially jj pucel who helped us both with our cars when we purchased them. More
by mommyof434
Employees Worked With
J.J. Pucel
August 28, 2023
Beautiful dealership site but unfortunately the main skill is ignoring people very politely. From being pushed to sign paperwork without any info including the interest rate to signing for my first oil skill is ignoring people very politely. From being pushed to sign paperwork without any info including the interest rate to signing for my first oil change I couldn’t see the print on their handheld devices. Maybe most people dread the up-sale wjen you bring your vehicle in for service, I had a few service requests to inquire about, he didn’t want to speak with me or answer questions. Each time I was there they treated me like I was a pain for being there. Maybe they are just so busy they can’t take time for more listening for sales. Disappointing More
by lotuswarrior
Employees Worked With
August 24, 2023
So grateful for this team. Their amazing service is consistent and it’s always about you the customer. Craig has been my Service Advisor for years and will continue to be. Their amazing service is consistent and it’s always about you the customer. Craig has been my Service Advisor for years and will continue to be. Thank you! More
by RafaelCetina
Employees Worked With
Craig Prochaska
August 20, 2023
The service they did on my truck was perfect. The only thing that I wish you would be told that if you are running behind on reservations I would like to be told. I had a 8 o’clock appointment th The only thing that I wish you would be told that if you are running behind on reservations I would like to be told. I had a 8 o’clock appointment they took it in at 9 o’clock. My truck was done at 10:30 if I would’ve known I would’ve left and came back for it More
by adkm1974
Employees Worked With
August 14, 2023
Lake Ford Dealership Collision Center was absolutely amazing. Crystal and Mario went above and beyond my expectations. The communication was fantastic and that kept me informed throughout the entire pro amazing. Crystal and Mario went above and beyond my expectations. The communication was fantastic and that kept me informed throughout the entire process. When I purchased my F150 from Lake Ford I didn't noticed a couple of scratches on the passenger side. They offered to buff the scatches out, that didn't work. So, not only did they paint my doors but they also covered the cost. It did take a little longer than expected ,but its because they are perfectionists. I'm very pleased and happy with Lake Ford Dealership Collision Center and the sales department. Matt the manager, AJ my go to guy who sold me the truck, and Crystal and Mario from the Collision Center are the best. I highly recommend Lake Ford for your next vehicle purchase or repairs. More
by grayj81
Employees Worked With
Crystal Hewera, Mario Mendoza
