Back

Lake Ford

Milwaukee, WI

4.5
4,220 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs. Lake Ford's Service Center offers a full line of services including: -Express Oil Change Center -Rental Vehicles Available -After Hours Vehicle Drop Off -After Hours Key Drop Off -Complimentary Car Wash After Each Service Visit -Complimentary 21 Point Inspection After Each Service Visit
Contact Dealership

4201 S 27th St

Milwaukee, WI

53221

Directions

By Type

Showing 4,220 reviews

November 24, 2022

Service department was very busy. They took my vehicle in on time and got the service done quickly. I love the option to pay with a link sent to my phone... More

by safers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska, Brian Teitelbaum, Jim Stabl
November 21, 2022

Friendly, helpful service employees. Nice atmosphere. Thankyou! I am glad I changed to Lake Ford instead of Hiller More

by Bobbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gena Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2022

Alec was extremely friendly and helpful. The environment was clean and welcoming. Everything went smoothly and I an happy to say that Lake Ford earned a customer for life. Thank you so much More

by MXIONG23
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Strickling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Van Hecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Garcia
November 18, 2022

Excellent customer service by the service department. i do recommend this place for service and i will visit again More

by No2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Stabl
November 18, 2022

Awesome service not hard to get someone on the phone. I like the shuttle service they picked me up from work and too me to pick up my car. More

by almaluzgonzalez1970@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
November 16, 2022

I told the person that checked me in I needed air in my tires and I needed wind shield wiper fluid. He said that will be taken care of and when I got back to my car none of it was done. My gage lights were More

by lindadevine80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micah Edwards
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Lake Ford responded

Thank you for bringing this situation to our attention so we can do better. I'm very sorry to hear about your experience.

November 16, 2022

Took way to long for a oil change and tire Rotation over 2 hours long More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2022

I wasn't happy at first when one of your tech before he knew mileage on vehicle referring me to dodge ram dealer. Otherwise Micah was great assistant in helping me all other questions More

by MLBOIVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2022

Excellent service. Top notch treatment from the service writer to the service technicians working on my vehicle. More

by jkluz210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
November 14, 2022

Great customer service. Did what they had to do to fix what was wrong with my truck More

by jjlspiel9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Teitelbaum
...
68
...