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Lake Ford

Milwaukee, WI

4.4
3,999 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs. Lake Ford's Service Center offers a full line of services including: -Express Oil Change Center -Rental Vehicles Available -After Hours Vehicle Drop Off -After Hours Key Drop Off -Complimentary Car Wash After Each Service Visit -Complimentary 21 Point Inspection After Each Service Visit
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4201 S 27th St

Milwaukee, WI

53221

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Showing 3,999 reviews

May 02, 2024

Treavor was very helpful and not pushy. He found exactly what we were looking for and was honest about the process. Christian was efficient and friendly. Great experience More

by Janeenkinney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Meiselwitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Treavor Sellnow
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Craig was rude. Craig doesnt know cars at all. Craig is just a saleman... just a bad salesman. did not care at all about my cars problem. Craig doesnt know about the More

by Fbadfordguys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Prochaska
May 02, 2024 -

Lake Ford responded

Thank you for taking the time to share your experience. We are truly sorry to hear that your visit did not meet the high standards of service we commit to providing all our customers. We take your feedback seriously as it helps us improve. We understand the importance of listening carefully to our customers and are addressing this directly with our team to ensure we better meet your needs in the future. Please reach out to us directly at 414-817-3125 so we can discuss this further and work towards resolving your concerns to your satisfaction. Thank you once again for your feedback. We value your input and hope to have the opportunity to serve you better in the future.

April 26, 2024

Hey guy, just a heads up. If you sign with Christian Meiselwitz, I wanna suggest you think twice before you do anything. He is really unprofessional and irresponsible. He will More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dan Baumann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Meiselwitz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Galbraith
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Lake Ford responded

Thank you for taking the time to share your feedback with us. We are very sorry to hear about your recent experience at our dealership and the frustration it has caused you, especially concerning your appointment and the delay in processing your refund. We understand how important it is to honor our commitments and schedules, and we apologize for any inconvenience caused by the unavailability of our staff during your visit. We also acknowledge that the delay in the refund process has extended beyond the expected timeframe, and we appreciate your patience as we address this matter. If this has not been resolved, please contact the store manager at 414-281-6100. Our team is ready to ensure your refund is processed promptly and to discuss any other concerns you might have. Thank you once again for bringing these matters to our attention. We value your business and hope to restore your confidence in our services.

April 23, 2024

Trevor was great to deal with he is a First Class sales person. Very clean dealership. More

by HDBuck
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Treavor Sellnow
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

It is very modern and clean on the inside The staff are professional and friendly. More

by Cschatts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Treavor Sellnow
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

Trevor was great to work with. He took time to go over the truck for us and set up what we needed. I would refer him in buying a new truck. More

by bvhaase
Recommend Dealer
Yes
Employees Worked With
Treavor Sellnow
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2024

Trevor Sellnow was a pleasure to work with. He was very knowledgeable about the car and he took the time to go over all of the cars features. I will be recommending Trevor to ALL my friends and More

by Timothy Hipp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Heine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Treavor Sellnow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Neuses
April 10, 2024

Jim Bramal is by far the best, Jim and Jessie understand what it takes to provide outstanding customer service many times going way over above and beyond to take care of the customer. You will not be disapp More

by Rich Erickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2024

Great place for service ! ! Jim Bramel goes out of his way to make you feel like you got your moneys worth. Fair pricing great service More

by JB5166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Baumann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2024

Trevor Sellnow was great to work with. Very professional and didn't try to upsell me. Dealership was clean and everyone was polite. More

by rnbtschwaller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Meiselwitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Treavor Sellnow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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