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Lake Ford

Milwaukee, WI

4.4
4,052 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs. Lake Ford's Service Center offers a full line of services including: -Express Oil Change Center -Rental Vehicles Available -After Hours Vehicle Drop Off -After Hours Key Drop Off -Complimentary Car Wash After Each Service Visit -Complimentary 21 Point Inspection After Each Service Visit
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4201 S 27th St

Milwaukee, WI

53221

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Showing 4,052 reviews

December 07, 2024

Everyone in the dealership was very nice and pleasant to work with. I also like your waiting room for when you’re having service done. It’s spread out and you’re not sitting on top of everybody. More

by kurtgalante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisa Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
December 06, 2024

Lake Ford did a great job. Their customer service and quick response was so appreciated. More

by Dominique Carranza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

Rep was nice and kept us in the loop. We bought the aftermarket warranty when we purchased the f150. Thank God we did. Our f150 had 12000.00 of repair.. repaira were made in a timely More

by ilovedave55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

The cars are good but the service area is horrible. I've read many bad reviews More

by masterjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micah Edwards
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Lake Ford responded

Thank you for your feedback. We’re sorry to hear that your visit wasn’t what you hoped, we are proud of the many positive reviews we’ve received from other guests who have appreciated our service and facilities. We’re committed to continuously improving, and we’d love the chance to address your concerns directly. Please don’t hesitate to reach out to us at 414-281-6100. Thank you for giving us the opportunity to grow and serve you better.

December 05, 2024

I was told that the tire change would take 1 1/2 hours. It took 6 1/2 hours. Rediculous waste of time More

by revinkevin24x7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Bramel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Proano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Lake Ford responded

We sincerely apologize for the delay in servicing your vehicle. We understand how frustrating it can be to wait much longer than expected, and this is not the level of service we aim to provide. Sometimes unforeseen circumstances, such as unexpected complications or high service volume, can extend repair times, but we should have communicated better to keep you informed throughout the process. Thank you for bringing this to our attention, we are committed to improving.

December 05, 2024

Got the deal done quick. The only thing I don't like is all of the extras they try to sell you before you can finalize the paper work. The sales guy was great and so far the More

by percussion417
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Baumann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisa Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorian Olivarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

We are very happy with our recent purchase from Lake Ford — our third. Everyone was very knowledgeable and made sure our vehicle was the perfect fit for our lifestyle and budget. Our salesman, Chris, was a g More

by hart10779
Recommend Dealer
Yes
Employees Worked With
Ryan Heine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Jankowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Meiselwitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Foot fill expectancies. Found the problem and fixed it. Had to bring it a second time for a leak. got fixed as well and every thing looks good till now. The car was not was More

by brendau78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Good communication. I appreciate that. Didn’t like how the last guy who parked the truck left the driver seat all the way back like it’s a Dr. Dre video. Not sure wh More

by chamberlainrob13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Sorensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

AJ my salesperson was excellent to work with. He did work hard for the sale and found me a great truck. More

by billbaier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisa Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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