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Lake Ford
Milwaukee, WI
4,002 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs.
Lake Ford's Service Center offers a full line of services including:
-Express Oil Change Center
-Rental Vehicles Available
-After Hours Vehicle Drop Off
-After Hours Key Drop Off
-Complimentary Car Wash After Each Service Visit
-Complimentary 21 Point Inspection After Each Service Visit
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,002 reviews
June 02, 2012
This was my first car purchase and Steve made it very painless. Steve had a no pressure approach with his customers which made the deal very easy. Steve was very knowledgeable about all of the features painless. Steve had a no pressure approach with his customers which made the deal very easy. Steve was very knowledgeable about all of the features of the car that I was looking at. I would recommend Steve to all my friends and family. More
by marquettesp
May 31, 2012
Great prices- no "haggling" over prices, made the experience comfortable, very helpful with any questions we had. Would not hesitate to buy another vehicle from them. the experience comfortable, very helpful with any questions we had. Would not hesitate to buy another vehicle from them. More
by escapinggb
Employees Worked With
Chad Sandman
May 30, 2012
Very friendly sales person and answered everyone of our questions. Would recommend Shane to all our friends. We also had our sons vehicle in the body / service shop and all repaires were done fast and at questions. Would recommend Shane to all our friends. We also had our sons vehicle in the body / service shop and all repaires were done fast and at a fair price More
by jdkeman
May 29, 2012
Horrible business is the only thing that comes to mind when I think of this place. I will never purchase another thing or recommend this dealership to anyone ever! I purchased a used vehicle from them, w when I think of this place. I will never purchase another thing or recommend this dealership to anyone ever! I purchased a used vehicle from them, when I asked questions about the car no one knew the answers. When I purchased the vehicle I was told I was going to get the online price from my salesman, as well as the finance manager, only to find out a few days after going through my paperwork that I was charged $300 above the price I was supposed to. When I tried to correct this I was given the run around and was left a voicemail by the sales manager saying he could go over the fees with me so I'd "understand". Which I never called back seeing I was getting nowhere. When purchasing my car I was given a less then fair price for my trade-in which I declined, only for the sales manager to come back with $800 more than 5 minutes prior. The place looks like a dump and the service matches the look. I was so disappointed and I will never return. Beware! More
by kpg8507
Employees Worked With
Dan McKnight, Heather Kruse
May 25, 2012
Steve was great and a true professional. There were no pressure sales and he really wanted to help. Furthermore, he set me up in a car that I love and we both received a fair deal. I will come back to S pressure sales and he really wanted to help. Furthermore, he set me up in a car that I love and we both received a fair deal. I will come back to Steve for my wife's car in a couple of years. I had a couple of questions after my purchase and he responded very quickly. He knows how to keep a customer happy. I will recommend Steve to my friends and family. More
by strachota
May 22, 2012
Steve ROCKS!! Found me the perfect match, even though I wasn't looking. The dealership got me a great deal on both rebates and financing! Would definitely recommend to anyone :) wasn't looking. The dealership got me a great deal on both rebates and financing! Would definitely recommend to anyone :) More
by nlhowe
May 15, 2012
This is my fisrt Ford product purchase and I was pleasantly surprised with the commitment and genuine support I received through the process. Nick not only assisted me with aspects of understanding pleasantly surprised with the commitment and genuine support I received through the process. Nick not only assisted me with aspects of understanding the car I was looking at but also offered his services after I made the purchase. Nick has an awesome personality and was a joy to work with! Heather worked with the financing to get me a great rate and was awesome to work with! Heather has a great attitude and her personality makes it easy to feel right at home with her! More
by shawnmarie53219
Employees Worked With
Nick Larson, Heather Kruse
May 08, 2012
I knew I wanted a Ford Focus, but I didn't know where I was going to go. I pulled on the Fords lot, and out came this sales person(Nick Sigel). Nick was very helpful and friendly. There is nothing worse th was going to go. I pulled on the Fords lot, and out came this sales person(Nick Sigel). Nick was very helpful and friendly. There is nothing worse that some sales persaon being pushy, but not Nick. He had alot of knowledge about the cars, and he really listened to what I wanted. All my friends, family, and co-workers had alot of great things to say about my car, and I am sure this Ford dealership will out shine all the others, because of the great service offered. Great job everyone, thanks for my pleasant experience withj your Company, and expecially for Nick Sigel. Maggie Brace. More
by Maggie2228
Employees Worked With
Dan McKnight, Nick Sigel, Heather Kruse
May 07, 2012
Dealership had a very good inventory of used vehicles in mint condition. Sales rep was very friendly and informative and not pushy at all. Finance officer explained loan process very well and worked hard on mint condition. Sales rep was very friendly and informative and not pushy at all. Finance officer explained loan process very well and worked hard on our behalf to get the best loan possible to suite our needs.Considering it was a weekend the dearship handled everything efficiantly and fast and had everything done within a day. I would recommend them highly to anyone. More
by tidjas
Employees Worked With
Heather Kruse
May 06, 2012
I stopped in one day to take a look at a Mustang on the lot. It ended up not being what I wanted so I gave Tony Ismajli a list of what I was looking for. It was probaly not even a week later and Tony gave lot. It ended up not being what I wanted so I gave Tony Ismajli a list of what I was looking for. It was probaly not even a week later and Tony gave me a call letting me know they just got a 2006 Mustang in that matched everthing I had on my list. We were the first ones to be able to take a look at it, before it even was on the lot. After a little negotating, we got the Mustang down to the price we needed it to be and bought it. We asked for a few things to be taken care of on the car, and they did everthing they said they would. It was a very good buy experience. More
by lseager
Employees Worked With
Dan McKnight, Heather Kruse
