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Lake Ford

Milwaukee, WI

4.4
4,003 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs. Lake Ford's Service Center offers a full line of services including: -Express Oil Change Center -Rental Vehicles Available -After Hours Vehicle Drop Off -After Hours Key Drop Off -Complimentary Car Wash After Each Service Visit -Complimentary 21 Point Inspection After Each Service Visit
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4201 S 27th St

Milwaukee, WI

53221

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Showing 4,005 reviews

May 30, 2013

Our experience in purchasing a 2012 Ford Fusion from Braeger Ford was a positive experience in every way. Braeger Ford had the vehicle that I was looking for and the price was better than I could find More

by glream
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rik Emerick
May 27, 2013

Everyone was friendly and helped us to get the truck we wanted at price we could afford. Nick was great and got us the help we needed to fit the truck in to our budget. I would come back again in a hear More

by kathiroberts56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Heather Kruse
May 22, 2013

My experience with Braeger Ford has been a very positive experience both times I have leaned on them for help. About a month prior to buying my Ford Expedition from Nick Sigel at Braeger Ford I had a mis More

by Twright425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sigel
May 09, 2013

Got oil changed, check engine came on immediately. Took it back to them they said they had nothing to do with it. I explained I thought it was just a matter of getting a sensor dirty or not connecting cabl More

by MomofZs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessie, mike
Jan 09, 2014 -

Lake Ford responded

Sounds like we screwed up here. Do we make mistakes? Yes, we're human! But lazy and incompetent are not fair words to describe how hard our techs work each and every day. Our service department is one of the busiest in Milwaukee, and believe it or not, reviews like yours are often the reason we change policy and procedure! We have since added an additional tech, just for oil changes! Please accept our apology and realize that you did make a difference! Jason Enders-General Manager, Braeger Ford

May 08, 2013

Nick Strickling is the best sales person I have ever dealt with in all my years buying cars. He introduced himself to me and my son with a smile on his face. I had found my vehicle online and did all th More

by BrianSunPrairie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Heather Kruse
May 03, 2013

Dear Rik,Dan, Heather and Peter, From the minute we walked in at Braegers' we were treated with a warm welcome. Rik came to our aid immediately,asking what is it we were looking for. We said"a used car More

by cmlrbarnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rik Emerick, Heather Kruse
April 30, 2013

We will now be forever customers of Braeger Ford and our contact with salesperson Ric Emerick was fantastic. Communication through the process was great. Everyone we worked with through the process was effi More

by dinerdivas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McKnight, Nick Sigel, Rik Emerick, Heather Kruse
April 16, 2013

I was very pleased with the quality of service I received from Rik and Amanda. Rik spent a great deal of time with me one afternoon to make sure that we thoroughly understood all aspects of the purchase. He More

by BobBezzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda O, Rik Emerick
April 13, 2013

I have always been extremely impressed with Braeger Ford on 27th Street. I have been bringing my 2005 Explorer there for YEARS and have never been less than extremely satisfied. Therefore, when I was lookin More

by Amysreview
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Heather Kruse
Jan 09, 2014 -

Lake Ford responded

Thanks Amy! Jessie has been with Braeger for a long time now and is 100% dedicated to making sure her customers are completely satisfied with all aspects of their Braeger Ford Service Experience! Jason Enders-General Manager, Braeger Ford

April 12, 2013

Even thought it’s only been a few days I am already loving everything about my new Focus. Leasing a new car was not even close to being on my radar screen but an automobile accident forced me to se More

by jessicakoth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Kruse
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