Lake Ford

Dan was very easy to work with and explained things in very understandable terms. Dan was very fair and worked with us to get us the best price/deal possible. very understandable terms. Dan was very fair and worked with us to get us the best price/deal possible. More

Chad and Sam executed a great experience in buying our new car! Chad was patient, personable and knowledgeable in helping us with our selection and accommodating especially with us driving in from out of new car! Chad was patient, personable and knowledgeable in helping us with our selection and accommodating especially with us driving in from out of state. Sam completed everything with us financially with a caring attitude and demeanor which put icing on the cake. We will recommend our friends to these guys in a heart beat....even with the life size Aaron Rodgers poster in the showroom. More

All I want from an auto dealer and its service department is honesty and straight talk. Sadly, that is rare. Peter Lewis at Braeger Ford has given me both on the several occasions that I have dealt with hi is honesty and straight talk. Sadly, that is rare. Peter Lewis at Braeger Ford has given me both on the several occasions that I have dealt with him. That alone puts him and therefore Braeger Ford way ahead of the pack. Add to that tthe fact that every person in that building has shown me and my wife the respect of not making us wait, answering our questions forthrightly and getting the work done on time, sometimes on very short notice. More

Our experience at Braeger was really incredible! Our sales consultant, Dan Wisniewski, was extremely knowledgable about the car we were looking at. He patiently explained much of the new technology in t sales consultant, Dan Wisniewski, was extremely knowledgable about the car we were looking at. He patiently explained much of the new technology in the Ford Fusion hybrid to us without making us feel overwhelmed or incompetent! He wasn't overly-aggressive about selling us a car(which is my husband's pet peeve at other dealerships!) and the sales manager worked with us until we found the monthly payment we knew we could afford. Dan even went the extra mile to find the Fusion we wanted in the color we were originally looking for after we had already agreed to another color. If the service after the sale is as good as our first experience at Braeger, you will have our future business! Thanks for all your help! Don & Sue Oakes More

I have been in the service center three times since purchasing a 2012 Focus at the beginning of November and they have been nothing but fantastic. The first time was for a scheduled check up after havi purchasing a 2012 Focus at the beginning of November and they have been nothing but fantastic. The first time was for a scheduled check up after having the car for a month - everything went great EXCEPT my salesman hadn't ordered my replacement key - sales dropped the ball but Peter took it on himself to make sure the key got ordered. The second time I was in was to replace my windshield that had cracked. When I bought the car there was a chip in the windshield that my salesman said was "no big deal", but he promised to get it taken care of when I kept asking him about it - but he never did. When I arrived to have the windshield replaced and sales had, yet again, failed to do their part (they needed to do some internal paperwork because it wasn't something I was being billed for) but Peter stepped up and made sure my car got the new windshield. The third time I was in was last week after my battery died. Since I had owned the car for less than 3 months (and the car is only 2 1/2 years old), Jessie replaced my battery free of charge. Everyone I have dealt with in the Service Department at Braeger has been great - always friendly (even when I really wasn't). I will gladly bring my car back (which hopefully won't be for a very, very long time). More

I had an overall amazing experience at Braeger. My salesman, Dale Hirt, went above and beyond in providing an excellent customer experience. I went back many times with many questions, and Dale never salesman, Dale Hirt, went above and beyond in providing an excellent customer experience. I went back many times with many questions, and Dale never gave me the impression that I was bothering him. In the end, I ended up purchasing a vehicle that I am very pleased with. I would recommend anyone going there for their next vehicle purchase. You will get the customer service you are looking for and a great competitive price! You WILL be satisfied! More

I was very pleased with my first experience at Braeger Ford. Peter was very friendly and helpful with any questions I had. I will be scheduling any future maintence work at this location. Ford. Peter was very friendly and helpful with any questions I had. I will be scheduling any future maintence work at this location. More

Everyone here, (specially Tony) that we worked with was very nice and pleasant, considering the bad weather. We were to several car dealers, and some not so nice. Here at Braeger they answered any questi very nice and pleasant, considering the bad weather. We were to several car dealers, and some not so nice. Here at Braeger they answered any questions we had, and helped us with getting a vehicle we hoped for, for our college son. The used SUV was cleaned up nicely and a satisified price. We highly recommend Braeger Ford to anyone and would for sure go back. More

NICK STRICKLING WAS VERY COURTEOUS AND KNOWLEDGABLE ABOUT THE TRUCK I BROUGHT FROM HIS DEALERSHIP.HE WENT THROUGH I LOT OF PAPER WORK AND MADE THE SALES VERY RELAXING. I ENJOYED THE TEST DRIVE WE TOOK AND SO THE TRUCK I BROUGHT FROM HIS DEALERSHIP.HE WENT THROUGH I LOT OF PAPER WORK AND MADE THE SALES VERY RELAXING. I ENJOYED THE TEST DRIVE WE TOOK AND SO DID MY SON. WE WOULD VERY MUCH RECOMEND THIS DEALERSHIP. More

I just bought my second car from Santiago Anaya, and I could not be more happy with the car, or with the wonderful experience. Like my first visit, Santiago was attentive, descriptive, and very patient, w could not be more happy with the car, or with the wonderful experience. Like my first visit, Santiago was attentive, descriptive, and very patient, which made the overall experience worth coming back for. He made it easy and comfortable purchasing my vehicle. When it came time to purchase my second vehicle, I was looking for the same kind of experience as before, but could not find it anywhere else besides with Santiago Anaya. I will be back in the future for a third vehicle! More