Lake Ford

long wait and wrong oil change I have paid for full synthetic oil and they put the regular oil in my car and I had to wait 2 hour's and my appointment was at 8:15 AM and I got out a I have paid for full synthetic oil and they put the regular oil in my car and I had to wait 2 hour's and my appointment was at 8:15 AM and I got out at 10:25. More

" Awesome Experience" I must say that this was by far my best car shopping experience ever! My sales consultant was VERY informative, helpful and wonderful to work with. I must say that this was by far my best car shopping experience ever! My sales consultant was VERY informative, helpful and wonderful to work with. Thanks, for all the extras you did Nick & Justin ! Great job on the new building . It is beautiful, and very welcoming . More

A very pleasant leasing experience! It's a welcoming new building with lots of space that reminds of a hotel lobby. Still smells of paint. Everyone was pleasant, and Ryan was the consult It's a welcoming new building with lots of space that reminds of a hotel lobby. Still smells of paint. Everyone was pleasant, and Ryan was the consultant assigned to me. I was looking to buy or lease a 2015 Mustang. I test drove one and dealt strictly with Ryan. I checked around but came back to Ryan and the car I had driven, and the lease offer was very good... better than I expected. I was completely satisfied with the way Ryan answered my questions, and the deal itself, and then the thorough introduction to the new vehicle. Because the car was on the lot, and it was almost exactly what I'd wanted, the whole transaction was smooth. So far I am completely satisfied by the experience, and I have no reason to expect otherwise in the future. Ryan Heine treated me with courtesy and respect, did not pressure, investigated all my options as I described them, and took the time to demo the car even though I said I wasn't ready to commit. In fact, his attention was partly responsible for my intention to close a deal. Of course, I liked the car, too. Everyone else I dealt with (briefly) at Braeger seemed of the same caliber. Thanks to them all. More

Excellant experience I brought my 2012 Expedition in for repair and saw Jessie first. She was very nice and helpful even bringing my vehicle closer because of my bad back I brought my 2012 Expedition in for repair and saw Jessie first. She was very nice and helpful even bringing my vehicle closer because of my bad back so I could remove some items. Next a young man offered me a cup of coffee and then I took the shuttle service. They fixed my problems and were always very nice and helpful. Chad helped me with some vehicle questions that I had. Additionally on the phone Rudy was very polite and helpful. I would recommend the service department to anyone and was extremely pleased. Keep up the good work!!! More

Not to be trusted Called ahead to ask about rust on a used truck was told vary little rust. After driving a hour found out that wasn't true and after asking what the in Called ahead to ask about rust on a used truck was told vary little rust. After driving a hour found out that wasn't true and after asking what the interest rate got six hard inquires on my credit report. More

Great Experience! Working with Ryan Heine was a great experience. I saw a 2014 Ford Taurus Limited on AutoTrader that I was interested in and sent a message to Braeger Working with Ryan Heine was a great experience. I saw a 2014 Ford Taurus Limited on AutoTrader that I was interested in and sent a message to Braeger Ford. Ryan messaged me back within minutes, answered my questions about the car and arranged a test drive for later that day. Ryan was not a high pressured sales person; although he was very professional, thorough and answered all my questions. I would recommend others give Ryan a call for a good car buying experience. More

great experience Tony and the rest of the staff went above and beyond to help me drive my car home. It was an excellent first time car buyer experience. Tony and the rest of the staff went above and beyond to help me drive my car home. It was an excellent first time car buyer experience. More

Good experience I usually buy a car new and drive it for about a dozen years/200,000 miles because I look forward to the car buying process as much as a root canal. T I usually buy a car new and drive it for about a dozen years/200,000 miles because I look forward to the car buying process as much as a root canal. That being said Braeger is the best I encountered from this experience in the SE Wisconsin market. In particular Dan Wisniewski and Sladjan Jovkovic were very attentive and helped expedite the buying process. There weren't any games and there were straightforward. After I bought the car, it was sent to a third party for some additional work. When the work was substandard, Braeger make sure to address that problem even though it was introduced by the company who were subcontracted the worked. Dan Bauman and Rudy Johnson were especially helpful with that. More

Fred's Da Man Enjoyable experience and will buy my next vehicle from Fred as well. There was no pressure to buy and Fred made sure I was going to get all options I Enjoyable experience and will buy my next vehicle from Fred as well. There was no pressure to buy and Fred made sure I was going to get all options I asked for. More

F250 New I found sales person Ryan Heine to be laid back and did not apply the usual high pressure sales tactics. If he had that would have been a deal breaker I found sales person Ryan Heine to be laid back and did not apply the usual high pressure sales tactics. If he had that would have been a deal breaker. He was efficient in covering all the options I wanted and then finding my vehicle. He handled lining up a pickup time and the entire Braeger team was ready for me and expedited my purchase "Again" efficiently. More