Lake Ford

Dave, I just wanted to tell you how much I appreciated Dave, I just wanted to tell you how much I appreciated the great job you and everyone at Braeger Ford did on my recent purchase of a vehicle from you Dave, I just wanted to tell you how much I appreciated the great job you and everyone at Braeger Ford did on my recent purchase of a vehicle from you. My experience all began with a great presentation of the car from your website and the internet listing. The interpretation the photographer did captured all the key views of the car and told the story well. My contact with you just further strengthened the confidence I had in my long-distance evaluation of the car. It quickly became apparent that you had the knowledge, customer insight, and personal values that I could have confidence in what I was reading and in what you were communicating to me. It took the stress out of hopping on a plane and heading to Milwaukee. Your offer to pick me up at the airport was much appreciated. The time spent with you as the car was being made ready was enjoyable and just confirmed your service orientation and values centered personality. I appreciated the fact that Dan took the time to check in on me just to make sure everything was going as planned. That’s the kind of customer attention that we all would like to experience. Sam did a nice job of having all the paper work in order so that it was a smooth transaction. My trip back fortunately was uneventful because as you know, I was wanting to beat the second round of weather that was coming thru. The hours spent in the car were a great way to become acquainted with all its features and just confirmed the great purchase I made. I know I’m going to enjoy the car for years to come. Your follow-up call after I got home was very thoughtful. I particularly appreciated the information on Summerfest—you should be on the Milwaukee Chamber of Commerce—you’re quite a promoter for the area and I learned a lot about it from you. Best of continued success to you. More

Thought I was getting a very solid deal till I found out several problems with the car in the days after taking it home. I thought it would be no problem as the salesman said they stand by their reputation several problems with the car in the days after taking it home. I thought it would be no problem as the salesman said they stand by their reputation and do everything they can to make things right on recent sales if the customer finds problems with the car shortly after buying. Took it in to have the items looked at they wouldn't fix any of them for free and I even offered to pay their cost for parts but they just stopped getting back to me after saying they would ask the sales management and let me know. More

Rik is amazing. If you're interested in a car at this dealership - contact Rik. He is on your side and will make sure you are satisfied no matter what. Rik was willing to pick me up, on his day of this dealership - contact Rik. He is on your side and will make sure you are satisfied no matter what. Rik was willing to pick me up, on his day off, and take me to the dealership just so that I could get the car on the exact day I needed it. Rik also made sure that the car was in the best shape possible and went above and beyond in making sure everything was up to my expectations - which were very high. Rik is also very personable. As with any car purchase there are periods of time where you need to wait for all of the paperwork and everything else to come together and Rik made these periods of time fly by with interesting stories. In every regard, he was very straightforward, honest, and easy to work with. More

John is so great! He really goes the extra mile for his customers and is always available to help. So pleased with Braeger and John. Wouldn't take my business anywhere else!!! customers and is always available to help. So pleased with Braeger and John. Wouldn't take my business anywhere else!!! More

Second time working with Nick and Dan, great car guys, just easy to work with, no nonsnse professionals. Bought a 2013 Ford Escape. Amanda was excellent in finance too. I will recommend Braeger for sure, just easy to work with, no nonsnse professionals. Bought a 2013 Ford Escape. Amanda was excellent in finance too. I will recommend Braeger for sure, in fact, I already have. It does help to be a Ford fan too. Dave More

Very good dealership with very nice people, helpful and friendly. Everything was done in time and correctly. I am very happy with my purchase. Definitely I would recommend this dealership. Thank you friendly. Everything was done in time and correctly. I am very happy with my purchase. Definitely I would recommend this dealership. Thank you More

John Head is the best salesman I've ever worked with, he went well above and beyond!! He was very friendly and we had great conversations while we had to wait for the manager and finance dept. They cou he went well above and beyond!! He was very friendly and we had great conversations while we had to wait for the manager and finance dept. They could have been a lot quicker getting back on terms and finishing the financing, but were helpful and friendly. I will go back to John to buy my next vehicle!! More

Great dealership! I found a difficult to find truck configuration that was priced well. The sales staff are professional, follow up with you, and made it a great experience working with this dealershi configuration that was priced well. The sales staff are professional, follow up with you, and made it a great experience working with this dealership. Same for the Finance group. I highly recommend Braeger Ford. More

John was very personable, knowledgable and helpful in closing the purchase of our new truck. We would recommend friends and family visiting john for their next vehicle purchase. closing the purchase of our new truck. We would recommend friends and family visiting john for their next vehicle purchase. More

I came in for an oil change and they checked over the whole car letting me know what was needed. In this case I needed two back tires very badly. I was able to get them changed out in a short amount of t whole car letting me know what was needed. In this case I needed two back tires very badly. I was able to get them changed out in a short amount of time and be on my way. The price was reasonable and the service was friendly. More