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Lake Ford
Milwaukee, WI
4,009 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs.
Lake Ford's Service Center offers a full line of services including:
-Express Oil Change Center
-Rental Vehicles Available
-After Hours Vehicle Drop Off
-After Hours Key Drop Off
-Complimentary Car Wash After Each Service Visit
-Complimentary 21 Point Inspection After Each Service Visit
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,010 reviews
March 19, 2023
They’re always so nice, fast and affordable! There parking lot is safe so I feel comfortable leaving my truck there overnight for oil changes or worked on for other things. There parking lot is safe so I feel comfortable leaving my truck there overnight for oil changes or worked on for other things. More
by amberski3321
Verified CustomerEmployees Worked With
Craig Prochaska, Santiago Anaya, Brian Teitelbaum
March 18, 2023
Got to Green Bay had tires looked at 1 tire was shot, should not have passed inspection, bed of truck was filthy, called Alec basically made me feel like I was lying to him. Said “I’m sorry but I’m going should not have passed inspection, bed of truck was filthy, called Alec basically made me feel like I was lying to him. Said “I’m sorry but I’m going to have to trust my guys”. Wasn’t asking for anything, said he would call me back, still waiting. Ordered 4 new tires on my own. One tire was 11/32, two tires at 9/32, 1 tire varied between 6/32 and 4/32, wearing unevenly was shot. Happy with truck, had inspection been legit and replaced tire would have been great experience now wondering where else corners were cut. Guess I’ll find out. More
by johnlaux23
March 18, 2023
I was very pleased with the service dept. Kept me well informed of maintenence car. Kept me well informed of maintenence car. More
by Barbara.roohr
Employees Worked With
Other Employees :
Craig Prochaska, Brian Teitelbaum, Jim Stabl
March 18, 2023
Craig was Amazing and Professional. Made sure all our needs were taken care of. Beautiful Facility. We will be back for future repairs. Thank You. Made sure all our needs were taken care of. Beautiful Facility. We will be back for future repairs. Thank You. More
by Terri
Employees Worked With
Craig Prochaska
March 16, 2023
Recently purchased a Lincoln Aviator, close to $50K. within the first week of receiving it the front brake rotors and pads needed to be replaced. I was assured they were above the 50% mark when I purc within the first week of receiving it the front brake rotors and pads needed to be replaced. I was assured they were above the 50% mark when I purchased the vehicle. It cost me $600 for new rotors - not great. More
by Brakes
Employees Worked With
Ben Timme
March 13, 2023
Service was really great facility is nice and clean people are nice and friendly all done in a timely fashion people are nice and friendly all done in a timely fashion More
by Ron
March 11, 2023
Great people but this time problems were not resolved by they are willing to try again they are willing to try again More
by busmanmf0849
Employees Worked With
March 11, 2023
It's always refreshing when you meet someone who is dedicated to serving customers. This is who Daniel Garcia is. I am so happy to be apart of his customer base and also apart of this new beautiful ve dedicated to serving customers. This is who Daniel Garcia is. I am so happy to be apart of his customer base and also apart of this new beautiful very upscale dealership family. I was in need of an extended warranty for my 2016 Ford F150 Platinum truck. Every other ford dealership I spoke with or have taken my truck in for service made me feel like since I didn't purchase my truck from them, my truck didn't deserve the same respect as those who had purchased from them. I couldn't get true quote for the extended warranty, and my truck would always be mishandled by the service technicians. It's still a Ford product like really! Not at Lake Ford; Daniel Garcia gave me a true instant quote, honored that same quote a month later and made me feel like a valued costumer at Lake Ford. He made me feel like no matter where I had purchased my vehicle from, it was valued too. I want to thank the technicians who inspected my truck for giving it the attention and respect it deserves. Perfect example of how a dealership should look, treat it's costumers and care for the products that they sell and service. You all should hold classes for some of these other unprofessional dealerships. Just Saying. Thank you so much Dan Garcia and all of the staff at Lake Ford for making my experience, a wonderful experience! More
by kneffect
March 10, 2023
Arrived prior to my service appointment. Brian, the service advisor was waiting and greeted me on arrival. They had me in and out in an acceptable time as I waited for the vehicle. Brian, the service advisor was waiting and greeted me on arrival. They had me in and out in an acceptable time as I waited for the vehicle. More
by Rick
Employees Worked With
Brian Teitelbaum
