Lake Ford

Fast, friendly, and eficient service Took my Escape in to have work done on a recall issue. An appointment was scheduled for the next day. I was told that the work would be completed by t Took my Escape in to have work done on a recall issue. An appointment was scheduled for the next day. I was told that the work would be completed by the end of the day and that I would be contacted when my vehicle was ready. Shuttle service was used to take me home and to pick me up when the work was done. More

Wonderful, helpful Great customer service. Everyone was very friendly and ready to help right when you walk in the door. In and out in a timely manner which is always a Great customer service. Everyone was very friendly and ready to help right when you walk in the door. In and out in a timely manner which is always a plus. Had my oil changed and really appreciated the in depth inspection of my car. More

Relieved & appreciated Grateful for being taken in without appointment. Very much appreciation for being back on the road the next day. Besides my truck stalling only o Grateful for being taken in without appointment. Very much appreciation for being back on the road the next day. Besides my truck stalling only once after I picked it up there have been no issues. Thank you ! More

Excellent Had a nagging tire problem that had no real explanation, other than something was wrong. Simply discussing the problem it was determined to redo the a Had a nagging tire problem that had no real explanation, other than something was wrong. Simply discussing the problem it was determined to redo the alignment and replace tires, which may all the difference in both the noise and the handling. More

Extremely satisfied I was very pleased with the service with the repair of my clutch of my 2014 Ford Focus. During my repair I wS contacted to notify me of other issues a I was very pleased with the service with the repair of my clutch of my 2014 Ford Focus. During my repair I wS contacted to notify me of other issues and additional expenses. When I picked up my vehicle the manager assisted me and didn’t charge me due to the situation. I was very grateful for her compassion and empathy she expressed with my situation. I am also in management and many times have assisted the public in very simular situations. I finally felt that good karma does pay off. I will never forget the service I received at Ford. A million thank you to you and your staff. More

Used car purchase Purchase was easy and took about two hours. Delivery process took to long because car wasn’t cleaned until the morning of delivery and I had a 9:30 ap Purchase was easy and took about two hours. Delivery process took to long because car wasn’t cleaned until the morning of delivery and I had a 9:30 appointment. Completing cleaning and car inspection took two hours which was longer than I expected. Had the car been cleaned the day before delivery this wouldn’t of happened. More

Love this place You pay a little more than the average service center, but you're also paying for the quality service that you receive! Will always go here over any o You pay a little more than the average service center, but you're also paying for the quality service that you receive! Will always go here over any other place! More

Excellent service, and friendly, professional staff I was met by a service manager before I even got out of the car! Everyone was friendly and professional, and the waiting area was spacious, beverages I was met by a service manager before I even got out of the car! Everyone was friendly and professional, and the waiting area was spacious, beverages were provided and there was a comfortable seating area to watch the big screen TV More

It was good They got me in right on time of appt. and work was complete with in the hour. personal was friendly and answered all of my questions. They got me in right on time of appt. and work was complete with in the hour. personal was friendly and answered all of my questions. More

Convenience and expertise I love Braeger because it is convenient as far as location and appointment time. I love the reminders they send when you vehicle needs routine service I love Braeger because it is convenient as far as location and appointment time. I love the reminders they send when you vehicle needs routine service. The staff is extremely friendly and courteous. I feel that the mechanics are experts and do a great job. They get your car in and out in a timely fashion. I have had many Braeger cars in the past and the outcome has always been the same. More