Lake Ford

15,000 mile check up Drop off was quick and very easy. They called my cell phone when the service was completed. When I got to the service counter; pick up was fast and v Drop off was quick and very easy. They called my cell phone when the service was completed. When I got to the service counter; pick up was fast and very easy. More

Braeger Ford - The Place To Go Thanks so much to the Braeger Ford team and especially Eric Van Beck who was unwavering in his determination towards selling me the Ford Ranger even t Thanks so much to the Braeger Ford team and especially Eric Van Beck who was unwavering in his determination towards selling me the Ford Ranger even though I was wavering in my decision to buy one. Sincerely, Scott Underwood More

Great Service Employee wasn't pushy. Answered all our questions and if he didn't know he found out. Was willing to work with us to where we wanted to be on the pa Employee wasn't pushy. Answered all our questions and if he didn't know he found out. Was willing to work with us to where we wanted to be on the payment. Great customer service!!! Very friendly. More

Great service..Wonderful employees..Beautiful Service Dept. The total experience of making my appointment to taking the Mustang in was easy. Great employees, beautiful, extremely clean service waiting area and The total experience of making my appointment to taking the Mustang in was easy. Great employees, beautiful, extremely clean service waiting area and free coffee... More

Fast! I took my 2019 F150 in for its 10k mile scheduled maintenance and oil change. I had set up a 07:45 appointment time. I arrived early, around 07:15 and I took my 2019 F150 in for its 10k mile scheduled maintenance and oil change. I had set up a 07:45 appointment time. I arrived early, around 07:15 and without even having to ask they got me in early and had me on my way. Friendly staff as usual. More

Awesome service as always! I again received great service from this dealership. They really took care of every aspect of my visit. Their people are easy to work with, knowle I again received great service from this dealership. They really took care of every aspect of my visit. Their people are easy to work with, knowledgeable, and do a good job of communicating things. More

2 day body shop job turns into 2 week job ! Hit deer with front of my 2017 F150 . Took it to BRAEGER FORD because I bought vehicle there and my salesman , Nick Sigel was great . Parts were or Hit deer with front of my 2017 F150 . Took it to BRAEGER FORD because I bought vehicle there and my salesman , Nick Sigel was great . Parts were ordered and no one followed up on back ordered bumper until I talked to parts manager . Then more parts were found that needed replacement and they had to wait for them to arrive . Lack of co ordination between body shop and parts dept. More

Nick is a great In sales. Customer service eh. Nick got me help right away while he was working with a customer. Joe helped me out while Nick was busy. They worked to get the deal with me on my 201 Nick got me help right away while he was working with a customer. Joe helped me out while Nick was busy. They worked to get the deal with me on my 2013 Ford F-150. Thought everything was great until someone jammed my emergency break on while cleaning the truck(that’s what Joe claimed). I had no clue and drove on it for about 30 miles before realizing my break was smoking. While on my way back to the dealership I noticed my truck lost some power and I couldn’t hear my turbo in the engine like I could before. I got back to the dealership for them to fix my e-brake and told Joe about the turbo to have them take a look because something wasn’t right. He completely blew off the turbo issue I stated and had them work on the break. Next day I pick up my truck e-brake all fixed, turn out of the dealership and drive 1/4 mile down the road when my check engine light turns on. Turn back around to the dealership and tell them to fix the check engine light that just came on. Boy we’re they shocked to see me 3 minutes after I left the dealership. Turns out a hose popped off on the turbo... hmmmmm... didn’t I ask Joe to have them take a look at that after I noticed a change in the turbo the night before? Finally get my truck back again and drive about 7 miles on the truck when my check engine light comes on one more time... Now this time I’m pretty upset. 3 days I left with this truck, 3 days I came back with the truck. Turns out they only replaced one turbo in the twin turbo and the other needs to be replaced now. They didn’t have all the parts so I needed to wait to get the truck until the parts come in. That was Thursday night. Fast forward to the following Tuesday I still don’t have it and now I really need a vehicle because my fiancé needed her vehicle back. They worked with me and gave me a 2019 Ford Ranger for a loaner. Which was nice and part of the reason they got two stars. But took them 4 days to help me out with that. Needles to say I didn’t get my truck back until that following Monday, nearly two weeks after I initially purchased the vehicle. The two stars are for Nicks kindness and apologies and finally getting me a loaner car after 4 days. Although I was agitated with how long it took them to fully fix my truck, Caleb in the service department was nice with me as well. As of now the truck is finally running great as it should be. More

20000 mile checkup Regular maintenance and immediately corrected recall repairs are done quickly and accurately! This dealership is very friendly and knowledgeable about Regular maintenance and immediately corrected recall repairs are done quickly and accurately! This dealership is very friendly and knowledgeable about all aspects of vehicle service! More

Ford Edge Purchase Great selection of vehicles very clean and updated dealerships it was great dealing with Eric and the whole team will return for all my service work Great selection of vehicles very clean and updated dealerships it was great dealing with Eric and the whole team will return for all my service work More