Lake Elsinore Chrysler Dodge Jeep Ram

Don't get service here! January 2017 My husband insisted that he heard my car making a strange noise so I took it in just to have it checked out. A couple days later I was ca January 2017 My husband insisted that he heard my car making a strange noise so I took it in just to have it checked out. A couple days later I was called and told there was nothing wrong with my car and to come get it. As I'm in my rental driving to pick up my car I receive another call and this guy tells me we found something wrong with your car and you need a whole new engine???? What? I should have taken it for another opinion. I got the engine replaced, it has a 3 year warranty. Now, May 2018 I hear an actually really bad noise and the engine tries to die occasionally so I go back to them. They blame the noise on my transmission that I had replaced at an actual transmission shop, Then they tell me if something was actually wrong with my engine the check engine light would be on, then they tell me the noises I am hearing are normal for that type of engine. Liars. This time I did the correct thing and took it someplace else for a second opinion. Sufficed to say the noise was not normal and it was coming from the engine. I don't trust these people. I will never go back. They can say sorry until they are blue in the face but it doesn't pay for my rental car that I had to pay for out of my pocket and it doesn't give me back the time I wasted with them and it certainly doesn't fix anything. At this point I think they lied about me needing a new engine or they broke my engine while it was in their care. They are very quick to blame everything and everyone else when its all on them. I really hope this review prevents anyone from being cheated by these people. More

Bad experience Ordered a ram 2500 from this dealership and it was a terrible experience. They were supposed to advise us immediately upon its arrival to the dealersh Ordered a ram 2500 from this dealership and it was a terrible experience. They were supposed to advise us immediately upon its arrival to the dealership lot. We drove by and noticed it was sitting on the lot and was for sale. We confirmed it was our truck by the VIN. The sales folks told us they didn’t know who it belonged to and that’s why they never called us and put it up for sale. However, when you custom order a veh it reads your first and last name right on the sticker. We call that a clue as to who it belongs to. What they actually did was install a bunch of add ons that we did not want and it took several days for them to complete these add ons. One of which was a terrible aftermarket alarm. They have an outside vendor come in and cut into the factory wiring to install this junk alarm. The alarm costs $35 and they sell it to you for almost $500. When they hack up your factory wiring it causes many problems down the road. Other dealerships have stopped using this aftermarket alarm because of all the problems the alarm causes to the vehicle. They install this alarm on all their vehicles. Research it first before you buy or order and you’ll see what I’m talking about. We walked away from the truck because the factory wiring was now cut into. They will tell you it’s covered by the warranty. That’s only for the first 36k miles from that dealership not Chrysler! Even with an extended warranty it is not covered after the 36k. The truck also had a tire repair done to it by using a temporary plug rather than the proper fix by removing the tire and patching it from the inside. They never told us about the repair. They said it happened at the factory! Lol!! Ya right!!!! Buy at your own risk. Good luck! More

large TRUCk to pull my RV Hello, Just wanted to say thank you to Dave, Alex, Big Andrew and Little Andrew for an Amazing experience at LE Dodge Ram Jeep after a very bad experi Hello, Just wanted to say thank you to Dave, Alex, Big Andrew and Little Andrew for an Amazing experience at LE Dodge Ram Jeep after a very bad experience with Lake Chevy I was promised a truck Chevy did not have. So at LE Dodge Ram Jeep the team was great I ended up with the Power House truck of all trucks to pull my 2018 Jayco WhiteHawk- now I have the Ram Power wagon 4x4 Hemi and I could not be happier it has everything a chevy does not have and then some- Great Customer Service and they worked with me to be at my budget - as a Retired Navy Veteran it's great to see how they care for customers and Veterans " Bravo Zulu" well done - Joe Andersen USN Ret. More

We love our Jeep We had a great experience at Lake Elsinore CDJR. Alex was a wonderful, no pressure sales agent. The whole process was the most relaxed we have ever ex We had a great experience at Lake Elsinore CDJR. Alex was a wonderful, no pressure sales agent. The whole process was the most relaxed we have ever experienced, and we love our new Jeep. More

liars , dishonest and Cheaters *** BUYER ATTENTION *** Please Read before you decide making a purchase from here ! Lets start , What should I say ? Liars , Tricky , Dishonest , C *** BUYER ATTENTION *** Please Read before you decide making a purchase from here ! Lets start , What should I say ? Liars , Tricky , Dishonest , Cheaters ! yep they are all those , they would lie to you in your face . 2/16 I saw a 2017 Charger Daytona on their used inventory for sale , I found the car at Cargurus and it was up for sale for 5 or 6 days so next day 2/17 I left San Diego to go buy the car , I had gotten a deal on different one in different dealership but the price on this one $25234 was very good so 2/17 at 9:05 AM I was at their door just 5 minutes after their opening , I met Jaime i told him I am here to see a used charger and without me completing anything he immediately said I know what you're talking about its the grey Daytona , he went inside to grab keys , he scanned my DL and input my info and showed me the car, he mentioned that the car is still under inspection to finish maintenance and it would be ready by max. next wed. , I took the car for a test drive , I loved the car and I was ready to purchase , I told him I'll pay in cash but he kept insisting on making credit check for me which was strange so I googled it and showed him a Law states that if you don't finance with the dealership then don't ever let them run your credit , then he showed me the add ons like nitro filled tires and other stuff which I rejected because it was too much for things I dont need ! and after 1 hour 45 minutes of negotiation he went inside to finalized the deal and when he came back he said sorry I cant sell the car !! I asked for manager and after 15 long minutes the manager did show up and he told me that " the guy who owned this car purchased a hellcat and the finance deal felt down and he is taking his car back " i found it impossible to be true since the car was up for sale for 7 days so how the xxxx someone would sell a car if the deal wasn't done ?!! I told him this shady and I told him if you are doing this because you don;t want to sell the car at $25234 please let me know he apologized and insisted that this is not the case and the guy who traded it in will come back to pick it up , I then left but i knew he was lying so I kept the car in my cargurus Favorite even after they removed it , guess what ! the car was posted again for sale for $38,988 !!!!!!!!!!! yes they lied ! they didn't want to sell the car for that price so they wasted two hours of my time and made false comments and re post the car after 10 days for $13,754 more !!! how would some one trust such shady dealership ! to the manager who spoke to me I don't recall your name but shame on you man , So far you are the worst crook I had ever seen in my life ! Dont trust this dealership and dont ever let them run your credit if you are not financing through them , they will make tons of lies and excuses but its all false , unless you finance through them they have no right to even ask for your social security number .. More

Not the best choice Not real happy with having to play the game of buying a vehicle. Why can't you go to a dealership a be treated with respect? Not real happy with having to play the game of buying a vehicle. Why can't you go to a dealership a be treated with respect? More

They will not honor the advertised price. I called because their advertised price on a ram was lower than anywhere else and I wanted a guarantee that I could but it at that price before makin I called because their advertised price on a ram was lower than anywhere else and I wanted a guarantee that I could but it at that price before making the long drove it their. Guadalupe guaranteed it. But when I got there, they refused to seek the 2017 ram at the promised price. These people are unethical. More

Poor Customer Service I had to call the dealership for 3 day to make an appointment. Either the phone rings off the hook or the mailbox for service is full. I actually had I had to call the dealership for 3 day to make an appointment. Either the phone rings off the hook or the mailbox for service is full. I actually had to drive down there to make an appointment. When I mentioned to them about having a hard time trying to make and appointment. The guy that helped me just shrugged his shoulders and gave me the impression that, is normal there and he didn't seemed concern. But on the brighter side, The reception name Lupe is pleasant and grateful for you call. Now trying to find out if my jeep is finished is another story. They said they would call me when my car was done, I'm trying to make arrangement to get a ride to pick up my car. Once again the phone rings off the hook with no answer... Very frustrating!!!! My opinion is make the extra drive to Temecula or to Norco to get your car worked on. They have lost my business More

STAY AWAY FROM THIS PLACE I was tricked in buying a car with lies this dealer ship did not keep there promise I have a due bill that was not complemented I was tricked in buying a car with lies this dealer ship did not keep there promise I have a due bill that was not complemented More