Lake Elsinore Chrysler Dodge Jeep Ram
Lake Elsinore, CA
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Doesn’t honor online pricing. Removes mask as soon as we Doesn’t honor online pricing. Removes mask as soon as we sit Caught him in multiple lies Insists on running credit after declining Stay away Doesn’t honor online pricing. Removes mask as soon as we sit Caught him in multiple lies Insists on running credit after declining Stay away More
The dealership is ran poorly as well as unethical. They have had my truck for 29 days to do a minor repair. Denied the existing warranties as well as normal Protocol for repair or any professional custome have had my truck for 29 days to do a minor repair. Denied the existing warranties as well as normal Protocol for repair or any professional customer service. The service adviser Daniel has harassed me as well as threatened numerous times not to do the repair And has never offered a rental for the warranty coverage of the repair and have had the truck a unwarranted amount time with no communication or returned calls from either the General Manager Mark or the service manager. The best Chrysler can do is offer a buy back on the truck when the lake Elsinore Dodge Ram dealership was just Incompetent on doing the repairs. Chrysler has told me as if it is my fault never to return to this dealership again. Extremely poor customer service !! Management has never intervened and allowed a service advisor to abuse their customer. More
The worst service department I have ever dealt with. It took them a week to even look at my car and 1 day after a brought it home parts started falling out from under the steering wheel and there were part took them a week to even look at my car and 1 day after a brought it home parts started falling out from under the steering wheel and there were parts left in the drink holder and side panel. More
I'd like to give high praise for Marisol Delara for her time and professionalism on working with me regarding my dodge ram that is going to be worked on. Thank you Rick Toczek time and professionalism on working with me regarding my dodge ram that is going to be worked on. Thank you Rick Toczek More
Don't waste your time at this place false advertising car has internet price when you get there 3k add on and won't let you buy just the car. To blame.. I blame the employees cause they are all in the scam.. has internet price when you get there 3k add on and won't let you buy just the car. To blame.. I blame the employees cause they are all in the scam.. no one help. More
Marisol De Lara has served me both times I’ve brought my Ram in and each time has been quick and painless, professional, she also shows a lot of respect and patience. Ram in and each time has been quick and painless, professional, she also shows a lot of respect and patience. More
Thanks Amanda for getting me in and out so quickly. Also for ordering the part I needed. I will be back to have that part installed as soon as it comes in. for ordering the part I needed. I will be back to have that part installed as soon as it comes in. More