Lake Elsinore Chrysler Dodge Jeep Ram

As busy as the service department was, Tony made sure I received my car within a reasonable time since it is my work vehicle. He offered an option that saved me some money on an expensive repair, so I foun received my car within a reasonable time since it is my work vehicle. He offered an option that saved me some money on an expensive repair, so I found value in that. This my second Charger being serviced at LE CDJR, and I'll continue to bring my vehicle here! More

The girl on the phone said they can look at the truck for service within two days from my appointment, when I arrived the tech said diesel trucks probably won’t be looked at for a week but they would do thei service within two days from my appointment, when I arrived the tech said diesel trucks probably won’t be looked at for a week but they would do their best to get it in and out. And I think they looked at the truck within a couple of days and had it repaired. Overall they got me repaired and back on the road in a reasonable timeframe. More

Staff helpful to my needs and care of my vehicle Confidence with my car performance vehicle Confidence with my car performance More

Denise was great. She quickly resolved any issues I had and I was extremely happy with the service I received. She quickly resolved any issues I had and I was extremely happy with the service I received. More

Quick turnaround for the service performed. Nice to work with and clean dealer overall. Definitely recommend this RAM dealer. Nice to work with and clean dealer overall. Definitely recommend this RAM dealer. More

Carlos was great! Great Service! Had oil change and recall done at the same time. Great Service! Had oil change and recall done at the same time. More

Tony was up front with the time frame the beep could be looked at and followed thru. He had the price and availability of the parts and repair needed and delivered on the time he said his tech would have t looked at and followed thru. He had the price and availability of the parts and repair needed and delivered on the time he said his tech would have the hero completed. Tony was ready to process us in under 5 mins of arriving. It was a perfect service. More

Logan was our service advisor, and he was just amazing! He’s so knowledgeable and very good at listening to my questions about my Jeep’s service needs. The work was done on time and at the quoted estimate He’s so knowledgeable and very good at listening to my questions about my Jeep’s service needs. The work was done on time and at the quoted estimate price. I truly appreciated Logan making arrangements for my Uber ride home and then back again to pick up my car. Very considerate and caring! Superior job and I felt like I was treated like family taking my car there. Give Logan a raise…he’s doing a fantastic job! More

Got an appointment same day. They recommended additional items to be completed, which I had them do, and my jeep was done when promised. They recommended additional items to be completed, which I had them do, and my jeep was done when promised. More

I appreciated the customer service however when I have an appt I didn’t think it would take over 5 hrs to complete a simple oil change. I understand busy, but with an appt, I should be prioritized or there s appt I didn’t think it would take over 5 hrs to complete a simple oil change. I understand busy, but with an appt, I should be prioritized or there should be no appts available. More