Lake Elsinore Chrysler Dodge Jeep Ram
Lake Elsinore, CA
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I have brought my vehicle in 3 times for a repair that is under warranty and it is still not fixed correctly. I have chosen to take it to another service center. When I call to get a status, it has been r under warranty and it is still not fixed correctly. I have chosen to take it to another service center. When I call to get a status, it has been rare that I speak to someone. I always leave a message and it rarely gets returned. The most consistent method of communication has been via text message. Each time I pick my vehicle up I have been told it would be washed. It is always very dirty with bugs on the windshield and grill still stuck. More
Took my Rebel in for warranty work a few times already. Denise Englebright has been more than helpful on getting my truck taken care of. Thank you Denise for taking care of my repairs. YOU ROCK!! Denise Englebright has been more than helpful on getting my truck taken care of. Thank you Denise for taking care of my repairs. YOU ROCK!! More
This was a very impromptu visit on my part and it wound up being a great experience. Michael was courteous and helpful and the follow up since getting the vehicle has been great!! up being a great experience. Michael was courteous and helpful and the follow up since getting the vehicle has been great!! More
Taylor listened to my complaint, helped me fix the problem and kept communicating with me. All I can ask for in a dealership employee that understands what good customer service is. I will definitely problem and kept communicating with me. All I can ask for in a dealership employee that understands what good customer service is. I will definitely go back to Lake Elsinore Dodge. More
Taylor was excellent. She was very polite and knowledgeable with my issue. She took her time to explain the process with mu warranty and made sure I understood …. I was t She was very polite and knowledgeable with my issue. She took her time to explain the process with mu warranty and made sure I understood …. I was thoroughly impressed with the service I was provided with the dealership and the way Taylor was VERY HELPFUL. THE DEALERSHIP was very thorough in taking care of my Wrangler and my Jeep was returned to me in a very timely manner and washed also. Also the rental department was also a 5 star in there service. Very quick and easy in and out for a rental. 👍 Thank You Elsinore Jeep 5 STARS TO YOU JAN CARBONE More
I got my car serviced here and my visit was great! The staff is friendly and I was in and out really quickly. I highly recommend you check out their service department! The staff is friendly and I was in and out really quickly. I highly recommend you check out their service department! More
Great communication Logan answered all my questions and concerns and followed up with me next day about a separate question with the answers I was looking for. concerns and followed up with me next day about a separate question with the answers I was looking for. More