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Lake Elsinore Chrysler Dodge Jeep Ram

Lake Elsinore, CA

4.5
624 Reviews

31400 Auto Center Dr

Lake Elsinore, CA

92530

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Showing 624 reviews

May 04, 2023

Taylor did an outstanding job in helping me retrieve my lost cell phone. She went way beyond her required work to help me. More

by jdrageorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Seymour
May 05, 2023 -

Lake Elsinore Chrysler Dodge Jeep Ram responded

Thank you, we are glad you had such a great experience with us.

May 04, 2023

I have brought my vehicle in 3 times for a repair that is under warranty and it is still not fixed correctly. I have chosen to take it to another service center. When I call to get a status, it has been r More

by SIRRIBBIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Seymour
May 05, 2023 -

Lake Elsinore Chrysler Dodge Jeep Ram responded

Hello, we regret to hear that you are displeased with your recent experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

May 02, 2023

Took my Rebel in for warranty work a few times already. Denise Englebright has been more than helpful on getting my truck taken care of. Thank you Denise for taking care of my repairs. YOU ROCK!! More

by drewvill1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Englebright
May 03, 2023 -

Lake Elsinore Chrysler Dodge Jeep Ram responded

We're glad you had such a wonderful experience with us!

May 01, 2023

This was a very impromptu visit on my part and it wound up being a great experience. Michael was courteous and helpful and the follow up since getting the vehicle has been great!! More

by qballer33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Jimenez, Veronica Corona
May 01, 2023 -

Lake Elsinore Chrysler Dodge Jeep Ram responded

Hi qballer33, we are very happy to have provided you with such a positive experience!

April 30, 2023

Taylor listened to my complaint, helped me fix the problem and kept communicating with me. All I can ask for in a dealership employee that understands what good customer service is. I will definitely More

by acosta6083
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle, service technician , Taylor Seymour
May 01, 2023 -

Lake Elsinore Chrysler Dodge Jeep Ram responded

Thank you so much for your positive comments about Lake Elsinore CDJR!

April 30, 2023

It was a great experience. Friendly and Professional staff, very knowledgeable and understood the business. Customer Centric More

by heymetri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Seymour
May 01, 2023 -

Lake Elsinore Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience!

April 30, 2023

Taylor was excellent. She was very polite and knowledgeable with my issue. She took her time to explain the process with mu warranty and made sure I understood …. I was t More

by jcar333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Seymour
May 01, 2023 -

Lake Elsinore Chrysler Dodge Jeep Ram responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lake Elsinore Chrysler Dodge Jeep Ram.

April 28, 2023

I got my car serviced here and my visit was great! The staff is friendly and I was in and out really quickly. I highly recommend you check out their service department! More

by sandrad0364
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gherardi, Jeffrey Weathermon, Ozzie Preciado, Taylor Seymour, David Harms, Veronica Corona
May 01, 2023 -

Lake Elsinore Chrysler Dodge Jeep Ram responded

We appreciate your positive review about your recent experience with us!

April 28, 2023

Great service and attitude, the task was done on time and good communication, Thank You More

by jesse51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denisse in service
May 01, 2023 -

Lake Elsinore Chrysler Dodge Jeep Ram responded

We appreciate your positive review about your recent experience with us!

April 28, 2023

Great communication Logan answered all my questions and concerns and followed up with me next day about a separate question with the answers I was looking for. More

by nikolastejeda01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
May 01, 2023 -

Lake Elsinore Chrysler Dodge Jeep Ram responded

We appreciate your positive review about your recent experience with us!

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