Lake Elsinore Chrysler Dodge Jeep Ram

The overall customer experience is great here! Denise, the customer service advisor goes above and beyond to make sure things are running smoothly and in a timely manner. Denise, the customer service advisor goes above and beyond to make sure things are running smoothly and in a timely manner. More

The second time I came back it was great. They took care of me and fixed the problems mentioned. However, there seems to be a lack of communication between what is being promised to custome They took care of me and fixed the problems mentioned. However, there seems to be a lack of communication between what is being promised to customers in the sales department and what the service department knows. I shouldn’t have yo jump through hoops just to get a perk I was promised More

Excellent customer oriented services provided by all the staff. Thank you jeep for all your hard work. staff. Thank you jeep for all your hard work. More

The customer service was great but they did not fix one of the problems with my car. I needed to get new tires, an alignment and the air-conditioning fixed, the tires and alignment was great and fast but of the problems with my car. I needed to get new tires, an alignment and the air-conditioning fixed, the tires and alignment was great and fast but they did not fix the A/c. I was told they could not duplicate the problem but when I picked up my car all I had to do was turn on the car and I could tell there was no cold air coming out. I drove a few miles down the road to see if it would get colder but it did not. I tried to call the dealership but I was placed on hold and then hung up on. I tried calling back several times but no one picked up. Every time I go here they always mess something up so I will never be going back here again. More

These people will sell there mother to get a sale. They tried to make me pay for things I did not need. I would never refer them to anyone. They tried to make me pay for things I did not need. I would never refer them to anyone. More

Our brand new truck thay we brought from this dealer broke down after only 400 miles and this dealership was super unhelpful. Would not recommend broke down after only 400 miles and this dealership was super unhelpful. Would not recommend More

We waiting over 2 1/2 hours for an oil change and had an appointment. appointment. More

Great dealership to do business with. They made every effort to find the Jeep I was looking for and eventually I was able to order exactly what I wanted!! I was happy with their service a They made every effort to find the Jeep I was looking for and eventually I was able to order exactly what I wanted!! I was happy with their service and would recommend them to others. More

The dealership was nice and really friendly staff was nice had good snacks and refreshments nice had good snacks and refreshments More

Great services. Customer service is outstanding. Fast and speedy. Very thorough and explained all services clearly. Customer service is outstanding. Fast and speedy. Very thorough and explained all services clearly. More