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Lake Elsinore Chrysler Dodge Jeep Ram

Lake Elsinore, CA

4.5
624 Reviews

31400 Auto Center Dr

Lake Elsinore, CA

92530

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Showing 624 reviews

June 07, 2023

3 days to do rear brake little slow they can do better than that don’t you w More

by cesar16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Seymour
Jul 06, 2023 -

Lake Elsinore Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know how we can improve. Have a great day.

June 03, 2023

While the service agent was excellent, my experience with the service left much to be desired. This review aims to highlight the disparity between the exceptional customer service provided by the agent and t More

by vicvinci
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
David Harms
Jul 06, 2023 -

Lake Elsinore Chrysler Dodge Jeep Ram responded

Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

June 01, 2023

Car was there for an entire month. Another car put before mine. Terrible customer service! More

by dihughesrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Seymour
Jul 06, 2023 -

Lake Elsinore Chrysler Dodge Jeep Ram responded

Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

May 29, 2023

the service was great! they get the job done. i had a wonderful experience there. More

by gerryg0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Seymour, David Harms
Jul 06, 2023 -

Lake Elsinore Chrysler Dodge Jeep Ram responded

We are happy to help, thank you for the positive review.

May 28, 2023

Ricky was excellent and made the transaction straightforward and was a big help. He sent me good pics of the car before anything was posted online and was knowledgeable and helpful throughout th More

by NCBPETE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ricardo Mauri
Jul 06, 2023 -

Lake Elsinore Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience!

May 28, 2023

Lake Elsinore CDJR got my Ram 1500 checked in quickly and my concerns addressed in a timely manner. More

by MDC9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gherardi, Taylor Seymour
Jul 06, 2023 -

Lake Elsinore Chrysler Dodge Jeep Ram responded

Happy to help, thank you for choosing Lake Elsinore CDJR.

May 28, 2023

Thank you all for the help and thanks for making it easy, I’m beyond happy! More

by TaylorLynn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Heinzig
Jul 06, 2023 -

Lake Elsinore Chrysler Dodge Jeep Ram responded

Glad you had a positive experience with us. Thank you!

May 26, 2023

Good service. Was able to get me a part at short notice. Friendly and helpful staff. More

by BB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise
Jul 06, 2023 -

Lake Elsinore Chrysler Dodge Jeep Ram responded

Have a wonderful day, thank you for the positive review.

May 26, 2023

Excellent customer service beyond my expectations. my service advisor had a lot of knowledge about Chrysler vehicles More

by FRANK.NOORI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Seymour, David Harms
Jul 06, 2023 -

Lake Elsinore Chrysler Dodge Jeep Ram responded

We will pass along the positive review. Thank you!

May 25, 2023

My experience has been nothing but positive. My car was completely fixed and communication was good More

by loismcway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Seymour
Jul 06, 2023 -

Lake Elsinore Chrysler Dodge Jeep Ram responded

Happy to help, see you soon!

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