Lake Elsinore Chrysler Dodge Jeep Ram

Great and quick service. Your team member was able to answer all the questions with professional and accurate response. Recommend her to Everyone. Your team member was able to answer all the questions with professional and accurate response. Recommend her to Everyone. More

Denise took care of all my needs while I was there. She kept in contact with me throughout the whole process to keep me updated on what was going on. She was extremely professional and took personal in She kept in contact with me throughout the whole process to keep me updated on what was going on. She was extremely professional and took personal interest in making sure I was taken care of. A pleasure to have her as my service advisor. More

They have done a great job with my Rebel. Had to wait for parts but that's expected. Great service! Thank you Denise Englebright for getting my services done. Had to wait for parts but that's expected. Great service! Thank you Denise Englebright for getting my services done. More

Very professional service very helpful staff. I would recommend them to other people Thank you I would recommend them to other people Thank you More

It’s just a cash grab, $200 to look at per issue? Another $1,400 to actually tear down and do a visual??? No wonder people hate bringing their cars to dealers!! What a joke Another $1,400 to actually tear down and do a visual??? No wonder people hate bringing their cars to dealers!! What a joke More

Very straightforward car buying experience. Pleasant staff and non-intimidating dealer experience. Would recommend Lake CJDR to friends for sure. Pleasant staff and non-intimidating dealer experience. Would recommend Lake CJDR to friends for sure. More

The team at lake elsinore are friendly,knowledgeable,and care about their customers. It was truly indeed an incredibly satisfying experience to work with with all of the team members. care about their customers. It was truly indeed an incredibly satisfying experience to work with with all of the team members. More

Taylor did a great job completing all of the work I had asked for. Thank you asked for. Thank you More

Once I got to the dealer I was welcome in by the workers and the help was amazing by Taylor and the help was amazing by Taylor More

My Service Rep Taylor was friendly and helpful. Although, communication was not what I expected! I had to reach out daily to inquire about the status/progress instead of the other way around. My ex Although, communication was not what I expected! I had to reach out daily to inquire about the status/progress instead of the other way around. My expectation is if a vehicle will be in the service dept. for more than a day that the customer be contacted daily with an update. Keeping the customer caught up on the progress is a must. The Service Manager Tony was also friendly and helpful when I spoke to him in person. Although, I emailed him twice and left a phone message (separate days) and never got an email or call back. The Service Dept. facility layout is not welcoming, nor clear to the customer of it's location. A service concierge, waiting area and clear signage would have made a huge difference. I appreciated the gesture and action of a courtesy car wash! Although, my car was cleaner before the car wash. The car wash I received was just spraying the car down and wiping/drying it which just smeared dust/dirt all over. Lots of dried mineral water spots too. I had to rewash the car when I got home. Again thank you for the courtesy car wash, but next time ask before washing please. If the above stated was resolved I would have given a 5 star rating. However, my car issue was figured out and fixed, so thank you to Taylor, Tony and the repair tech crew for making this happen. More