Lake Elsinore Chrysler Dodge Jeep Ram

Dealership marked car price below market on its website under the cars price on the window sticker to draw customers in. Then when its time to sign the paperwork added additional options to a used car that under the cars price on the window sticker to draw customers in. Then when its time to sign the paperwork added additional options to a used car that were not asked for or necessary, to drive the car price back up to market value, and well above the window sticker price. The usual tactic of a small non franchise dealership. No paperwork in vehicle stating that additional dealership APO’s (mandatory add ons) were Applied to the car. Was told it should have been in the car window. And when it wasn’t prices of the additional mandatory items change so it would be too hard to keep up with. Male staff was mostly dressed casually, shorts and polo shirts that did not look like business professional attire. Female staff were dressed as business professionals and acted professionally. Never have liked buying from dealerships, the mind games/ slight of hand trying to tell a customer you got them what they wanted. Ran the numbers and followed the paperwork and there were the additional adjustments/ additions that were never brought up that amounted to an additional fee of several thousand dollars. This has caused me to further distrust dealerships, I know there trying to make money, but the way they went about it feels dishonest. Be upfront open, and honest. It would be nice to have a dealership follow this way of thinking/ outlook on life. More

Hard to write a 5 star when our work truck was VOR for 2. 5 months with a constant part delay, changing eta, hung up on twice by Chrysler Care. 5 months with a constant part delay, changing eta, hung up on twice by Chrysler Care. More

This dealership provided excellent customer service and the staff was very professional with everyone's needs. the staff was very professional with everyone's needs. More

It was great they helped us buy our new truck at a good price. Thanks price. Thanks More

I took my jeep wrangler to another Jeep dealership closer to where it broke down and they could not figure out what was wrong after having it for a week and wanted me to do $3,000 worth of repairs HOPING tha to where it broke down and they could not figure out what was wrong after having it for a week and wanted me to do $3,000 worth of repairs HOPING that was the problem. Took it to Lake Elsinore Jeep and service had it figured out and fixed in a few days. Turned out it was NOT what the other dealership thought it was!! Saved me a lot of time and money!!! More

Excellent price and work installing tires. Lower overall price and better experience than going to a tire shop. Lower overall price and better experience than going to a tire shop. More

David was my service adviser. David was very personable and professional. He kept me in the loop while my truck was there. Great job David was very personable and professional. He kept me in the loop while my truck was there. Great job More

Excellent customer , very fortunate to get Taylor as she handles my neighbor autos also. Taylor is very knowledgeable and helping , caring attitude. Thanks handles my neighbor autos also. Taylor is very knowledgeable and helping , caring attitude. Thanks More

Denise was awrsome the service dept rocksI will be using them again ThanksTony Ramirez Tam 1500 classicc them again ThanksTony Ramirez Tam 1500 classicc More

I had a good experience here I am glad I went and took our jeep our jeep More